Enterprise Account Manager in London

About AppLogic Networks

AppLogic Networks, the App QoE company, helps network service providers deliver the highest quality experience to consumers and enterprises. The company develops best-in-class solutions that analyze, optimize and monetize OTT application traffic going through the networks. With contextual machine learning-based insights and real-time actions, AppLogic Networks has become a global leader in Application Quality of Experience (QoE). As part of this innovative and exciting company, you will drive innovation in app-driven cloud and hybrid solutions designed to accelerate time-to-value across network planning, engineering and operations. Join the team and contribute to what makes AppLogic Networks unique in the market: superior App QoE!

The Role:

The Enterprise Account Manager is responsible for acquiring, expanding, and maintaining a particular territory or area of sales accounts. This role involves increasing company revenue by generating sales from new and existing customers. To this end, the Enterprise Account Manager will identify, qualify, and close accounts seeking the organization's products and services. The Enterprise Account Manager will engage with the appropriate customer contacts, to seek out and understand their challenges, and can promote and deliver the right solutions.

Responsibilities:

• Serve as a single-point-of-contact for key accounts; execute all services for client, such as testing, implementation, training, and ongoing support.
• Develop and maintain relationships within assigned accounts; improve client utilization and product/service adoption rates.
• Collaborate with customer contacts, including senior level executives, to define needs and provide solutions.
• Create strategic business plans for the key major and regional accounts.
• Understand competitive positions and threats to optimally compete vs. key competitors.
• Identify and target new business sales opportunities that close quickly for the highest revenue.
• Promote and maintain the organization's brand image and identity within the marketplace.
• Develop sales goals for territory or area; manage all aspects of strategic sales initiatives for these regions.
• Provide input and assist in the development of presentations and other marketing collateral.
• Create and conduct in-depth sales presentations that highlight key benefits, ROI, and value the company's products/services.
• Identify and resolve risks associated with the delivery and/or provision of customer contracts; manage client expectations throughout the contract.
• Pursue contract renewals.
• Ensure overall client satisfaction.
• Conduct and develop quarterly and annual account reviews to effectively manage account lifecycles.
• Analyze, assess, and document client results to ensure customer needs are being met.
• Promote awareness of new products and services to accounts.

Qualifications:

Knowledge and Skills Required:

• Demonstrated track record of exceeding ambitious revenue goals/quotas in previous positions.
• Strong experience in all aspects of Enterprise sales.
• Demonstrated ability to make sales deals with executive level prospects.
• Able to build and maintain lasting relationships with corporate departments, key business partners, other stakeholders.
• Experience in cross border, cross cultural workplaces working in a global matrix organization.
• Excellent grasp of brand building and articulation of value propositions.
• Able to effectively communicate key information to all audiences.
• Skilled at assessing client needs, developing proposals, and delivering solutions.
• Knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.
• Excellent negotiation and diplomacy skills, with a high degree of tact and persuasiveness.
• Excellent speaking skills, including presentation experience to large and diverse audiences.

Desired:

• SFDC experience.
• High energy, self-starter, with strong multi-tasking abilities, and the ability to work independently.
• Strong technical knowledge and experience creating strategic business plans and competitive strategies for assigned accounts.
• A good understanding of value-based selling and ROI development.
• Ability to write clear and concise value proposition statements.
• Strong problem identification and problem resolution skills.
• Ability to create and edit sales materials and presentations.
• Ability to coordinate, organize and present product demonstrations and other events.
• High level of proficiency with Microsoft Office productivity suite.

Work Experience, Education and Certifications:

• B.A. in Information Technology or Business, MS or MBA desired.
• 10+ years building successful Channel partnerships in a reputable software company.

Work Conditions:

• Work will be performed in either a normal office environment or from home.
• Extended hours may be required.
• Regional travel required, minimum of 50%.