Enterprise Account Manager

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AppLogic Networks, the App QoE company, helps network service providers deliver highest quality experience to consumers and enterprises. The companydevelops best-in-class solutions that analyze, optimize and monetize OTTapplication traffic going through the networks. With contextual machinelearning-based insights and real-time actions, AppLogic Networks has become a global leader in Application Quality of Experience (QoE).As part of this innovative and exciting company, you will drive innovation inapp-driven cloud and hybrid solutions designed to accelerate time-to-valueacross network planning, engineering and operations. Join the team andcontribute to what makes AppLogic Networks unique in the market: superior App QoE!

Responsibilities

• Serve as a single-point-of-contact for key accounts; execute all services for client, such as testing, implementation, training, and ongoing support.
• Develop and maintain relationships within assigned accounts; improve client utilization and product/service adoption rates.
• Collaborate with customer contacts, including senior level executives, to define needs and provide solutions.
• Create strategic business plans for the key major and regional accounts.
• Understand competitive positions and threats to optimally compete vs. key competitors.
• Identify and target new business sales opportunities that close quickly for the highest revenue.
• Promote and maintain the organization\’s brand image and identity within the marketplace.
• Develop sales goals for territory or area; manage all aspects of strategic sales initiatives for these regions.
• Provide input and assist in the development of presentations and other marketing collateral.
• Create and conduct in-depth sales presentations that highlight key benefits, ROI, and value the company\’s products/services.
• Identify and resolve risks associated with the delivery and/or provision of customer contracts; manage client expectations throughout the contract.
• Ensure overall client satisfaction.
• Conduct and develop quarterly and annual account reviews to effectively manage account lifecycles.
• Analyze, assess, and document client results to ensure customer needs are being met.
• Promote awareness of new products and services to accounts.

Qualifications

Knowledge and Skills

• Required
• Demonstrated track record of exceeding ambitious revenue goals/quotas in previous positions.
• Strong experience in all aspects of Enterprise sales.
• Demonstrated ability to make sales deals with executive level prospects.
• Able to build and maintain lasting relationships with corporate departments, key business partners, other stakeholders.
• Experience in cross border, cross cultural workplaces working in a global matrix organization.
• Excellent grasp of brand building and articulation of value propositions
• Able to build and maintain lasting relationships with corporate departments, key business partners, and customers.
• Able to effectively communicate key information to all audiences.
• Skilled at assessing client needs, developing proposals, and delivering solutions.
• Knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.
• Excellent negotiation and diplomacy skills, with a high degree of tact and persuasiveness.
• Excellent speaking skills, including presentation experience to large and diverse audiences.
• SFDC experience
• High energy, self-starter, with strong multi-tasking abilities, and the ability to work independently. Strong technical knowledge and experience creating strategic business plans and competitive strategies for assigned accounts.
• A good understanding of value-based selling and ROI development.
• Ability to write clear and concise value proposition statements.
• Strong problem identification and problem resolution skills.
• Ability to create and edit sales materials and presentations.
• Ability to coordinate, organize and present product demonstrations and other events.
• High level of proficiency with Microsoft Office productivity suite

Work Experience, Education and Certifications

• B.A. in Information Technology or Business, MS or MBA desired.
• 10+ years building successful Channel partnerships in a reputable software company.

Work Conditions

• Work will be performed in either a normal office environment or from home
• Extended hours may be required
• Regional travel required, minimum of 50%

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