Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support sales by managing customer enquiries and processing orders.
- Company: Join Sandvik Osprey, a leader in advanced manufacturing with 160 years of expertise.
- Benefits: Enjoy flexible working options after training and a supportive team environment.
- Why this job: Be part of a diverse team that values your contributions and fosters personal growth.
- Qualifications: A levels or equivalent experience in sales administration and CRM skills required.
- Other info: Opportunity to work from home post-training and develop valuable industry knowledge.
The predicted salary is between 28800 - 43200 £ per year.
Sandvik Osprey in South Wales, UK is looking for a
ABOUT THE COMPANY
With 160 years of material expertise, Sandvik is a global leader in advanced manufacturing technologies. At our site in South Wales, we offer a Controlled Expansion (CE) Alloys product range and the widest alloy range of metal powders on the market, under the world-renowned Osprey brand.
We’re now looking for someone to join our Inside Sales and Planning Team in the Powders Group to contribute to the company’s profitable growth journey. The main purpose of the role is to support the external Sales Organisation and Customers, facilitating the full order cycle from quotation through to product dispatch.
ABOUT THE ROLE
You will report directly to the Sales and Operations Planning Manager. Your key responsibilities will be to deal with customer enquiries. You will be responsible for preparing and issuing quotations using the Company’s ERP system, check incoming customer requests, purchase orders, dispatch details and the production schedule. Daily you will gain an understanding of the demand forecasts from customers and up-date the demand schedule accordingly.
You will work with the production department to understand the status of the orders and build excellent working relationships with other departments such as finance, regional sales managers, field sales representatives and freight companies.
ABOUT YOU
We are looking for an individual with previous administration experience within a sales environment and have some experience in CRM as well as other Microsoft Office applications such as Excel and Outlook.
As an individual you will need be able work within a team and independently, be confident, pro-active, organised and be able to prioritise your own workload. You will need to provide outstanding customer service and have excellent communication skills.
The ideal candidate will be educated to a minimal A level or equivalent vocational qualification. Knowledge of metal-based products, or experience of working for a company selling engineering products would be desirable. Foreign language skills would also be an advantage.
During the training period the role will primarily be office based. Once initial training is completed, this role can be carried out between home and the office.
At Sandvik, success is a team effort, and we value diversity and are committed to creating a fair and inclusive culture where people can be themselves and reach their full potential. So, we invest in supporting each other, learning together and celebrating our differences. We believe that diversity of experience, perspective and background leads to a better environment for our employees, our business and our customers.
How to apply
Please submit your applicationby visiting home.sandvik/career.
Applicants must be eligible to work in the UK or hold a valid permit to work in the UK
#J-18808-Ljbffr
Sales and product service Published: 12 Aug 2025 Inside Sales Administrator Neath, United Kingdom employer: Sandvik Group
Contact Detail:
Sandvik Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and product service Published: 12 Aug 2025 Inside Sales Administrator Neath, United Kingdom
✨Tip Number 1
Familiarise yourself with Sandvik Osprey's product range and the specifics of their Controlled Expansion Alloys. Understanding the products will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Sandvik Osprey on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Brush up on your CRM and Microsoft Office skills, particularly Excel and Outlook. Being proficient in these tools is crucial for the role, and showcasing your expertise can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your previous experience in sales administration and how it relates to the responsibilities outlined in the job description. Be ready to share specific examples of how you've successfully managed customer enquiries and order cycles.
We think you need these skills to ace Sales and product service Published: 12 Aug 2025 Inside Sales Administrator Neath, United Kingdom
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description. Understand the key responsibilities and required skills for the Inside Sales Administrator position at Sandvik Osprey.
Tailor Your CV: Customise your CV to highlight relevant experience in sales administration and CRM systems. Emphasise your proficiency in Microsoft Office applications, particularly Excel and Outlook, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your previous experience in a sales environment and how it aligns with the responsibilities outlined in the job description.
Highlight Soft Skills: In your application, emphasise your communication skills, ability to work independently and as part of a team, and your proactive approach to customer service. These traits are essential for success in this role.
How to prepare for a job interview at Sandvik Group
✨Research the Company
Before your interview, take some time to learn about Sandvik Osprey and its products. Understanding their history, values, and the specific role of the Powders Group will help you answer questions more effectively and show your genuine interest in the company.
✨Prepare for Common Questions
Anticipate questions related to your previous administration experience, particularly in a sales environment. Be ready to discuss how you've handled customer enquiries, prepared quotations, and worked with ERP systems in the past.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, be prepared to demonstrate your ability to convey information clearly and effectively. You might be asked to role-play a customer interaction, so practice articulating your thoughts confidently.
✨Highlight Teamwork and Independence
The job requires both teamwork and the ability to work independently. Share examples from your past experiences where you successfully collaborated with others, as well as instances where you took initiative and managed your workload effectively.
