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- Tasks: Support sales by managing customer enquiries and processing orders efficiently.
- Company: Join Sandvik Osprey, a leader in advanced manufacturing with 160 years of expertise.
- Benefits: Enjoy flexible working options after training and a supportive team environment.
- Why this job: Be part of a diverse team that values your contributions and fosters personal growth.
- Qualifications: A levels or equivalent, with admin experience in sales and CRM knowledge preferred.
- Other info: Opportunity to work from home post-training and develop skills in a dynamic industry.
The predicted salary is between 24000 - 36000 £ per year.
Sandvik Osprey in South Wales, UK is looking for a
ABOUT THE COMPANY
With 160 years of material expertise, Sandvik is a global leader in advanced manufacturing technologies. At our site in South Wales, we offer a Controlled Expansion (CE) Alloys product range and the widest alloy range of metal powders on the market, under the world-renowned Osprey brand.
We’re now looking for someone to join our Inside Sales and Planning Team in the Powders Group to contribute to the company’s profitable growth journey. The main purpose of the role is to support the external Sales Organisation and Customers, facilitating the full order cycle from quotation through to product dispatch.
ABOUT THE ROLE
You will report directly to the Sales and Operations Planning Manager. Your key responsibilities will be to deal with customer enquiries. You will be responsible for preparing and issuing quotations using the Company’s ERP system, check incoming customer requests, purchase orders, dispatch details and the production schedule. Daily you will gain an understanding of the demand forecasts from customers and up-date the demand schedule accordingly.
You will work with the production department to understand the status of the orders and build excellent working relationships with other departments such as finance, regional sales managers, field sales representatives and freight companies.
ABOUT YOU
We are looking for an individual with previous administration experience within a sales environment and have some experience in CRM as well as other Microsoft Office applications such as Excel and Outlook.
As an individual you will need be able work within a team and independently, be confident, pro-active, organised and be able to prioritise your own workload. You will need to provide outstanding customer service and have excellent communication skills.
The ideal candidate will be educated to a minimal A level or equivalent vocational qualification. Knowledge of metal-based products, or experience of working for a company selling engineering products would be desirable. Foreign language skills would also be an advantage.
During the training period the role will primarily be office based. Once initial training is completed, this role can be carried out between home and the office.
At Sandvik, success is a team effort, and we value diversity and are committed to creating a fair and inclusive culture where people can be themselves and reach their full potential. So, we invest in supporting each other, learning together and celebrating our differences. We believe that diversity of experience, perspective and background leads to a better environment for our employees, our business and our customers.
How to apply
Please submit your applicationby visiting home.sandvik/career.
Applicants must be eligible to work in the UK or hold a valid permit to work in the UK
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Inside Sales Administrator employer: Sandvik Group
Contact Detail:
Sandvik Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Administrator
✨Tip Number 1
Familiarise yourself with Sandvik Osprey's products and services, especially their Controlled Expansion Alloys and metal powders. Understanding the specifics of what they offer will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Sandvik Osprey on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Brush up on your CRM and Microsoft Office skills, particularly Excel and Outlook. Being proficient in these tools is crucial for the Inside Sales Administrator role, and showcasing your competence can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your previous experience in sales administration and how it relates to the responsibilities outlined in the job description. Be ready to provide examples of how you've successfully managed customer enquiries and order cycles in the past.
We think you need these skills to ace Inside Sales Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Inside Sales Administrator position at Sandvik Osprey. Understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in administration and sales environments. Emphasise your proficiency with CRM systems and Microsoft Office applications, particularly Excel and Outlook, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to provide outstanding customer service and work collaboratively within a team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for the Inside Sales Administrator role.
How to prepare for a job interview at Sandvik Group
✨Know the Company
Before your interview, take some time to research Sandvik Osprey. Understand their products, especially the Controlled Expansion Alloys and metal powders. This knowledge will help you demonstrate your interest in the company and how you can contribute to their goals.
✨Showcase Your Administration Skills
Since the role requires previous administration experience, be prepared to discuss specific examples from your past roles. Highlight your proficiency with CRM systems and Microsoft Office applications, particularly Excel and Outlook, as these are crucial for the position.
✨Emphasise Teamwork and Communication
The job involves working closely with various departments. Be ready to share experiences where you successfully collaborated with others. Highlight your communication skills and how you’ve provided outstanding customer service in previous roles.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the training process, or the company's future plans. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
