At a Glance
- Tasks: Create a welcoming experience for patients and manage appointments efficiently.
- Company: Join a brand-new premium dental clinic in Chelsea Creek, London.
- Benefits: Competitive salary, performance bonuses, and career development opportunities.
- Other info: Opportunity to grow with the practice and work with the latest technology.
- Why this job: Be part of a supportive team and make a real impact on patient experiences.
- Qualifications: Warm personality, excellent communication skills, and a desire to help others.
The predicted salary is between 30000 - 40000 £ per year.
Help us build London's most patient-centred dental practice.
- Welcoming patients and creating a first-class experience
- Managing appointments and clinician diaries
- Answering telephone, email and online enquiries
- Converting new patient enquiries into bookings
- Following up treatment plans and outstanding enquiries
- Promoting our membership plans where appropriate
- Encouraging patient reviews and managing patient feedback
- Assisting with marketing campaigns and social media initiatives
- Maintaining excellent standards throughout the reception and waiting areas
- Supporting the clinical team to ensure the practice operates efficiently
- Becoming a trusted point of contact for patients throughout their journey
About you
- Naturally warm, welcoming and confident with people
- Highly organised and able to manage multiple priorities
- Commercially minded with excellent communication skills
- Motivated by helping a business grow
- Comfortable using technology and learning new systems quickly
- Calm under pressure and proactive
- Proud of delivering exceptional customer service
- Previous dental experience would be an advantage but is not essential. What matters most is attitude, personality, organisation and a genuine desire to create an outstanding patient experience.
What we offer
- The opportunity to join a brand-new premium clinic from day one
- A supportive and ambitious team environment
- Career development as the practice grows
- Competitive salary
- Performance-based bonus scheme linked to patient experience and practice growth
- Modern workplace with the latest technology
- Bonus opportunities
We believe exceptional performance should be recognised. In addition to your salary, you'll have the opportunity to earn performance bonuses linked to measurable outcomes such as:
- New patient conversion
- Membership growth
- Patient reviews
- Diary utilisation
- Practice performance and patient satisfaction
Location: Chelsea Creek, London SW6
How to apply
If you'd like to be part of building something special from the very beginning, we'd love to hear from you. Please send your CV together with a short covering note explaining why this role interests you and why you think you'd be a great fit for Sands End Dental.
Patient Experience & Growth Coordinator employer: Sands End Dental & Face Studio
At Sands End Dental, we pride ourselves on being a premier employer in the heart of Chelsea Creek, London, where our commitment to patient-centred care is matched by our dedication to employee growth and satisfaction. Join a supportive team that values your contributions and offers competitive salaries, performance-based bonuses, and opportunities for career development in a modern, technologically advanced environment. With a focus on creating exceptional patient experiences, you'll find a rewarding and dynamic workplace that encourages innovation and personal achievement.
Contact Details:
Sands End Dental & Face Studio Recruitment Team
