At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and smooth store operations.
- Company: Join the iconic Marks & Spencer family in a vibrant retail environment.
- Benefits: Enjoy competitive pay, discounts, holidays, and ongoing training opportunities.
- Other info: Flexible hours and a supportive team culture await you!
- Why this job: Make a real impact by leading a team and enhancing customer experiences.
- Qualifications: Strong leadership skills and a passion for excellent customer service.
The predicted salary is between 30000 - 40000 £ per year.
Please ensure that you have the correct right to work documents. Candidates must be fully flexible with hours and over 18 as this is a supervisory role.
We are seeking a reliable and motivated Food Store Supervisor to support the day-to-day running of our St Martin store. The successful candidate will lead by example, supervise staff on shift, ensure excellent customer service, and maintain high standards of food safety, cleanliness, and stock control. This role involves opening and closing the store, handling customer queries, supporting team performance, and ensuring all procedures are followed efficiently in a fast-paced retail food environment.
Key Responsibilities- Supporting the Store Manager in daily operations
- Supervising and motivating team members during shifts
- Ensuring excellent customer service standards are maintained
- Opening and closing the store when required
- Handling cash, tills, and basic administration
- Managing stock, deliveries, and store presentation
- Training and supporting new staff members
- Current First Aid at Work Certificate (Preferred)
- Current Food Hygiene Certificate (Preferred)
- Strong leadership and team-supervision skills, and communication skills
- Excellent customer service and communication abilities
- Good knowledge of food safety, hygiene, and health & safety standards
- Ability to work efficiently in a fast-paced environment
- Strong organisational and time-management skills
- Confident problem-solving and decision-making abilities
- Reliability, flexibility, and a positive attitude
- Experience with stock control, cash handling, and basic reporting
- Competitive Salary
- Discount card for all our brands with a secondary card holder
- 4 weeks holidays increasing with length of service
- Opt in Contributory Pension Scheme
- Opt in healthcare scheme
- Supportive management and team environment
- Ongoing training and development
Team Manager (39hrs) - Marks & Spencer St Clement employer: SandpiperCI Limited
Marks & Spencer St Clement is an excellent employer that prioritises employee growth and development within a supportive team environment. With competitive salaries, generous holiday allowances, and ongoing training opportunities, we ensure our staff are well-equipped to excel in their roles while enjoying a fulfilling work-life balance. Located in the vibrant community of Jersey, our store offers unique advantages such as a discount card for all our brands and a contributory pension scheme, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager (39hrs) - Marks & Spencer St Clement
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Marks & Spencer. Check out their values and what they stand for. This way, you can show them that you're not just a fit for the role, but also for the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and customer service. Think of examples from your past experiences where you’ve led a team or handled a tricky customer situation. We want you to shine!
✨Tip Number 3
Dress the part! When you’re heading to the interview, make sure you look smart and professional. It shows that you respect the opportunity and are serious about the role. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Team Manager (39hrs) - Marks & Spencer St Clement
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Team Manager role. Highlight your leadership abilities, customer service experience, and any relevant certifications like First Aid or Food Hygiene.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this position. Share specific examples of how you've successfully managed teams or improved customer service in previous roles.
Show Your Flexibility:Since we need someone who can be flexible with hours, mention your availability clearly. Let us know if you can handle opening and closing shifts, as well as any other commitments you might have.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SandpiperCI Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of food safety, hygiene, and health & safety standards. Familiarise yourself with Marks & Spencer's values and how they relate to customer service. This will show that you're not just interested in the role but also in the company itself.
✨Show Off Your Leadership Skills
Prepare examples of how you've successfully supervised or motivated a team in the past. Think about specific situations where you led by example or resolved conflicts. This will demonstrate your strong leadership abilities, which are crucial for this role.
✨Practice Customer Service Scenarios
Since excellent customer service is key, think of common customer queries or complaints you might face. Prepare responses that highlight your problem-solving skills and ability to stay calm under pressure. Role-playing these scenarios can really help you feel more confident.
✨Be Ready to Discuss Flexibility
As the job requires full flexibility with hours, be prepared to discuss your availability openly. Show that you're adaptable and willing to take on various shifts. This will reassure them that you’re committed to supporting the store’s needs.
