At a Glance
- Tasks: Lead a team, ensure top-notch customer service, and maintain store standards.
- Company: Join the iconic Marks & Spencer team in a vibrant retail environment.
- Benefits: Enjoy competitive pay, discounts, holidays, and ongoing training.
- Other info: Flexible hours and great career progression opportunities await you.
- Why this job: Make a difference in a fast-paced setting while developing your leadership skills.
- Qualifications: Strong leadership, communication skills, and a positive attitude required.
The predicted salary is between 22000 - 24200 £ per year.
Team Manager (39hrs) - Marks & Spencer
Department: Marks & Spencer
Employment Type: Permanent - Full Time
Location: Jersey
Description
Please ensure that you have the correct right to work documents.
Candidates must be fully flexible with hours.
Candidates must be over 18 as this is a supervisory role.
We are seeking a reliable and motivated Food Store Supervisor to support the day-to-day running of an M&S store. The successful candidate will lead by example, supervise staff on shift, ensure excellent customer service, and maintain high standards of food safety, cleanliness, and stock control. This role involves opening and closing the store, handling customer queries, supporting team performance, and ensuring all procedures are followed efficiently in a fast-paced retail food environment.
Key Responsibilities
- Supporting the Store Manager in daily operations
- Supervising and motivating team members during shifts
- Ensuring excellent customer service standards are maintained
- Opening and closing the store when required
- Handling cash, tills, and basic administration
- Managing stock, deliveries, and store presentation
- Training and supporting new staff members
Skills, Knowledge and Expertise
- Current First Aid at Work Certificate (Preferred)
- Current Food Hygiene Certificate (Preferred)
- Strong leadership and team-supervision skills, and communication skills
- Excellent customer service and communication abilities
- Good knowledge of food safety, hygiene, and health & safety standard
- Ability to work efficiently in a fast-paced environment
- Strong organisational and time-management skills
- Confident problem-solving and decision-making abilities
- Reliability, flexibility, and a positive attitude
- Experience with stock control, cash handling, and basic reporting
Benefits
- Competitive Salary
- Discount card for all our brands with a secondary card holder.
- 4 weeks holidays increasing with length of service
- Opt in Contributory Pension Scheme
- Opt in healthcare scheme
- Supportive management and team environment
- Ongoing training and development
Supervisor (39hrs) - Marks & Spencer employer: SandpiperCI Limited
Marks & Spencer is an exceptional employer, offering a vibrant work culture in Jersey that prioritises employee growth and development. With competitive salaries, generous holiday allowances, and a supportive management team, employees are encouraged to thrive in their roles while enjoying benefits like a discount card and contributory pension scheme. Join us to be part of a dynamic team where your contributions are valued and recognised in a fast-paced retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor (39hrs) - Marks & Spencer
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like SandpiperCI Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like SandpiperCI Limited!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at SandpiperCI Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at SandpiperCI Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show SandpiperCI Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at SandpiperCI Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
