At a Glance
- Tasks: Lead a dynamic team to achieve business goals and deliver exceptional customer service.
- Company: Join Matalan, a unique retailer passionate about its people and growth.
- Benefits: Attractive salary, discount card, holiday perks, pension scheme, and bonus opportunities.
- Other info: Enjoy a collaborative culture with continuous learning and career advancement opportunities.
- Why this job: Make a real difference every day while having fun in a supportive environment.
- Qualifications: Minimum 2 years managerial experience in a customer-facing role with strong leadership skills.
The predicted salary is between 30000 - 37000 £ per year.
This is a management role, as such candidates must be 18 years or over.
When we say there’s no other retailer like Matalan, we really mean it! No one knows our customers, our products, or our people better than us!
If you want to work for a company that’s passionate about its people, helping you to grow and be the best you can be, then you’ve come to the right place. Here at Matalan we work together, there’s a real sense of belonging and trust, with great teamwork, continuous learning and real career opportunities and rewards. Above all that, we’re a business that’s proud to be a Value Retailer, one that’s going places, and delivering year on year growth. With a unique retail profile of out of town and high street stores and an online presence, we provide the best value and the best product in the ways we meet the changing needs of our customers.
Want a job where you can really make a difference every day and have some fun along the way too? Then come and join us!
Key ResponsibilitiesAs a Store Manager you will be able to lead the store team to deliver on all business objectives and achieve operational excellence, operating our Matalan Guernsey store to successfully maximise profitability, provide high levels of customer service and develop a strong motivated team. It is also important that this candidate is comfortable to use systems and procedures accurately to control financial aspects of the business and comply with current and up to date health & safety legislation to provide and maintain a safe working environment.
Skills, Knowledge and Expertise- Exceptional leadership skills, with a minimum of 2 years managerial experience in a customer facing role.
- Proven experience of effectively leading a team.
- Exceptional leadership skills.
- Excellent coaching & development skills.
- Proven financial aptitude.
- Competency to be able to use a computer and main software packages.
- Good attention to detail.
- Patience and ability to remain calm in stressful situations.
- Ability to work on own initiative and under pressure to meet tight deadlines.
- Attractive Salary.
- Discount card for all our brands with a secondary card holder.
- 20 days holidays increasing with length of service.
- Auto enrollment Pension Scheme.
- Bonus Scheme based on KPI's being achieved.
Store Manager (39hrs) - Matalan Guernsey employer: SandpiperCI Limited
Marks & Spencer is an exceptional employer, offering a vibrant work culture in Jersey that prioritises employee growth and development. With competitive salaries, generous holiday allowances, and a supportive management team, employees are encouraged to thrive in their roles while enjoying benefits like a discount card and contributory pension scheme. Join us to be part of a dynamic team where your contributions are valued and recognised in a fast-paced retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager (39hrs) - Matalan Guernsey
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like SandpiperCI Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like SandpiperCI Limited!
We think you need these skills to ace Store Manager (39hrs) - Matalan Guernsey
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at SandpiperCI Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at SandpiperCI Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show SandpiperCI Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at SandpiperCI Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
