At a Glance
- Tasks: Lead a team, manage busy tills, and ensure customer satisfaction in a fast-paced retail environment.
- Company: Join the vibrant Card Factory family, dedicated to celebrating life's moments.
- Benefits: Enjoy a competitive salary, discounts, and career progression opportunities.
- Other info: Flexible hours and a dynamic work environment await you.
- Why this job: Be part of a fun team that values hard work and customer service.
- Qualifications: No retail experience needed; just bring your passion for customer service!
The predicted salary is between 18900 - 23100 £ per year.
Please ensure that you have the correct right to work documents. This role is fully flexible. For this role, we require a candidate that is 18 years or over due to the supervisory responsibility.
We are passionate about celebrating our customers' life moments and are now looking for a Senior Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we're proud of it! It can get busy in our stores; therefore, you need to be able to manage lots of customers and the team, busy tills and juggling multiple tasks. But don't worry, you'll have lots of fun along the way!
Purpose
Alongside the responsibilities of a Sales Assistant, you would be a key holder, opening and/or closing the store. Cashing up the tills at the end/start of shifts. Manage the team of Sales Assistants in the absence of the Manager. Be a champion of the products we sell and maintain a current knowledge of our products. Check off our deliveries alongside our procedures and ensure the deliveries are stored correctly. Ensure full stock availability, by using our procedures for scanning to ensure the cards and products are scanned appropriately.
Key Accountabilities
Is retail experience required? Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else! If you can bring in management experience from your previous role, that would be advantageous.
Are we right for you? We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we're proud of it! We work very hard to meet the needs of our loyal customers.
Are you right for us? The role requires someone who likes to be busy, can multitask and embraces change. Above all, you'll be customer focused and will bring your best to the team!
Benefits
- Competitive Salary
- Discount card for all our brands with up to a whopping 20% and a secondary card holder.
- 4 weeks holidays (pro-rata) increasing with length of service
- Career Progression
Senior Sales Assistant (39hrs) Cardfactory Guernsey employer: SandpiperCI Limited
Marks & Spencer is an exceptional employer, offering a vibrant work culture in Jersey that prioritises employee growth and development. With competitive salaries, generous holiday allowances, and a supportive management team, employees are encouraged to thrive in their roles while enjoying benefits like a discount card and contributory pension scheme. Join us to be part of a dynamic team where your contributions are valued and recognised in a fast-paced retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Assistant (39hrs) Cardfactory Guernsey
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like SandpiperCI Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like SandpiperCI Limited!
We think you need these skills to ace Senior Sales Assistant (39hrs) Cardfactory Guernsey
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at SandpiperCI Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at SandpiperCI Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show SandpiperCI Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at SandpiperCI Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
