At a Glance
- Tasks: Deliver friendly customer service and assist shoppers in a fast-paced retail environment.
- Company: Join the iconic Marks & Spencer team in Jersey.
- Benefits: Enjoy competitive pay, discounts, and opportunities for career growth.
- Other info: Flexible hours with potential for skill development and progression.
- Why this job: Be part of a supportive team and make a real difference for customers.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 10 - 12 £ per hour.
Department: Marks & Spencer
Employment Type: Permanent - Part Time
Location: Jersey
This role needs someone fully flexible, working 5 days out of 7. You already know M&S for amazing food and uncompromising quality, but we need to keep on surprising our customers with all the ways we can support them in store – could this be you?
With experience in providing friendly, efficient customer service in a fast-paced food retail environment. Skilled in handling cash transactions, restocking shelves, maintaining high standards of cleanliness and food hygiene, and assisting customers with product selection with a positive attitude always working towards making welcome recommendations and improving sales. Reliable, approachable, and able to work well both independently and as part of a team to ensure a positive shopping experience and meet sales targets.
There are lots of ways you can discover your potential at M&S. You just must put your all into every moment, for every customer.
Key Responsibilities
- Provide friendly, knowledgeable customer service and assist shoppers with product selection
- Maintain high standards of food hygiene, cleanliness, and safety at all times
- Stock shelves, rotate products, and ensure correct date checking (FIFO)
- Handle transactions accurately using tills and payment systems
- Monitor stock levels and report shortages or quality issues
- Ensure displays are attractive, well-organised, and fully stocked
- Comply with company policies, health & safety, and food safety regulation
- Deal with customer queries, feedback, and complaints professionally
- Support team members and contribute to smooth daily store operations
Skills, Knowledge and Expertise
- Strong customer service and communication skills
- Ability to work in a fast-paced environment
- Cash handling and basic numeracy skills
- Knowledge of food hygiene and safety standards
- Attention to cleanliness and presentation
- Teamwork and cooperation
- Time management and organisation
- Ability to restock and rotate products correctly
- Problem-solving and handling customer queries or complaints
- Reliability, punctuality, and a positive attitude
Benefits
- Competitive Salary
- Discount card for all our brands with a secondary card holder
- 4 weeks holidays increasing with length of service
- Opt in Contributory Pension Scheme
- Opt in healthcare scheme
- Discount in local restaurants, gyms and much more
- Supportive team environment
- Opportunities for skill development
- Career progression
Sales Assistant (30hrs) - Marks & Spencer St John employer: SandpiperCI Limited
Marks & Spencer is an exceptional employer, offering a vibrant work culture in Jersey that prioritises employee growth and development. With competitive salaries, generous holiday allowances, and a supportive management team, employees are encouraged to thrive in their roles while enjoying benefits like a discount card and contributory pension scheme. Join us to be part of a dynamic team where your contributions are valued and recognised in a fast-paced retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant (30hrs) - Marks & Spencer St John
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including SandpiperCI Limited, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant (30hrs) - Marks & Spencer St John
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like SandpiperCI Limited that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at SandpiperCI Limited will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about SandpiperCI Limited and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at SandpiperCI Limited
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at SandpiperCI Limited, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at SandpiperCI Limited!
