At a Glance
- Tasks: Lead multi-site operations for M&S and iQ, driving performance and strategy.
- Company: SandpiperCI Retail Limited, a reputable local retail partner.
- Benefits: Competitive salary, bonus scheme, career progression, and a great work-life balance in Jersey.
- Other info: Enjoy living in Jersey with its exceptional quality of life and tax benefits.
- Why this job: Join a dynamic team and make a real impact in a thriving retail environment.
- Qualifications: Proven experience in multi-site retail management and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
SandpiperCI Retail Limited is seeking an exceptional retail leader to join our senior management team as Head of Store Operations for Marks & Spencer and iQ Jersey (Apple premium reseller). This is a rare opportunity to take full operational and commercial accountability for a highly successful multi store/brand business operating across Technology, Food and Fashion, Home & Beauty. Owned and operated locally, SandpiperCI Retail Limited has built a strong reputation as a first-class retail partner, consistently delivering high standards, strong financial performance and an outstanding customer experience. We are now looking for a seasoned store operator to help us take the next step in our growth journey.
Key Responsibilities
- Reporting directly to the Managing Director, you will lead a complex multi-site operation, manage Store Managers and senior trading leaders while working closely with finance, HR and UK stakeholders.
- You will be responsible for setting strategic direction, driving commercial performance, maximising availability and ensuring exemplary operational, legal and brand standards across the estate.
- This role requires a confident leader who can balance strategic thinking with hands on operational oversight, inspire large teams, and make tough decisions to drive performance.
Skills, Knowledge and Expertise
- A proven multi-site retail operator with experience leading 200+ colleagues in a complex environment.
- Strong commercial and financial acumen, with a demonstrable track record of delivering results.
- Experienced in Food and Non-Food retail operations, ideally within a premium or branded environment.
- An engaging, resilient leader who sets high standards and holds teams to account.
- In exceptional cases, we will consider an outstanding Store Manager ready to step into a broader role.
Benefits
- A senior leadership role within an established, well-run and locally owned business.
- Significant scope and autonomy, with real influence over strategy and performance.
- Non-contractual bonus scheme of up to 30% of annual salary, linked to business performance.
- Career progression opportunities within a growing retail group.
- The chance to live and work in Jersey – a safe, secure island with an exceptional quality of life and significant personal tax advantages.
- A collaborative, values-driven culture that recognises and rewards high performance.
Head of Store Operations - M&S and iQ Apple Premium Reseller employer: SandpiperCI Limited
SandpiperCI Retail Limited is an exceptional employer, offering a senior leadership role that combines significant autonomy with the opportunity to influence strategy and performance in a thriving retail environment. With a collaborative, values-driven culture and a non-contractual bonus scheme of up to 30% of annual salary, employees are recognised and rewarded for their high performance. Additionally, working in Jersey provides a unique lifestyle with a safe community and attractive personal tax benefits, making it an ideal location for career growth and personal well-being.
