At a Glance
- Tasks: Lead and motivate the sales team to achieve targets and ensure customer satisfaction.
- Company: Join a dynamic automotive company with a focus on growth and teamwork.
- Benefits: Enjoy a company car, pension scheme, employee discounts, and more!
- Other info: Flexible working hours with opportunities for career advancement.
- Why this job: Make an impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Management experience, attention to detail, and a passion for customer service required.
The predicted salary is between 40000 - 50000 € per year.
An opportunity has arisen to join us as a Sales Manager working at our Epsom site. The main purpose of the position is to assist the General Sales Manager in managing the sales operation. This incorporates all the Company’s products and services and making decisions regarding the sales unit. To achieve optimal utilisation of the market, a high level of customer satisfaction and high yields for the department in accordance with the Company management goals.
Main Duties and Responsibilities:
- Review the financial situation and compile the daily operating controls (DOC)
- Review retained profit and F&I performance
- Take responsibility for lead allocation
- Ensure walk-ins are recorded on showroom log and Dealerweb
- Review live leads on Dealerweb
- Review volume of leads and offers made
- Work with the General Sales Manager to review conversions of sales people and implement plans where required
- Plan, organise, direct, coach, lead and motivate the Sales Team taking steps to create a professional and customer focused environment
- Lead, develop and maintain an effective relationship with the Transaction Managers to jointly deliver the site unit targets
- Ensure the new vehicle range is presented professionally in line with brand guidelines
- Control preparations costs and standards by working closely with the General Sales Manager
- Ensure all leads are responded to with Sandown SLA
- Ensure that all potential part exchanges are appraised in line with the company procedure, regularly spot checking the quality of appraisal
- Ensure that Part exchange valuations are in line with market trends
- Respond promptly to any customer complaints and ensure timely and correct resolution
- Continually review vehicle debtors to ensure Company policy on vehicle debts is applied
- Ensure all reports are completed in an accurate and timely manner
- Ensure that the TM team completes all Sales Executive 121s, assisting where appropriate
- Ensure sales training needs are met efficiently and are in line with operational requirements
You will require:
- a high level of attention to detail
- a passion for customer satisfaction
- FCA accredited: knowledge of finance and related systems
- knowledge of insurance products
- understanding of car valuations and advanced negotiation skills
- experience in a management position
Hours of work: The showroom is open from 8.30 - 18.00 Monday to Friday, 09:00 - 17:00 Saturday and 10:00 - 16:00 Sunday. Weekend work on a rota basis will be required; however, a 5-day week will be worked. Total 45 hours per week. A Company car will be provided as part of the remuneration package.
Sales Manager in Guildford employer: Sandown Group
Join our dynamic team as a Sales Manager at our Epsom site, where we prioritise employee growth and satisfaction. With a strong focus on professional development, competitive benefits including a company car, pension scheme, and employee discounts, we foster a supportive work culture that values customer satisfaction and teamwork. Experience the unique advantage of working in a vibrant environment that encourages innovation and collaboration, making it an excellent place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its products. Show us that you’re not just another candidate; demonstrate your passion for customer satisfaction and how you can lead a team to success.
✨Tip Number 3
Practice your pitch! Be ready to discuss your management experience and how you've motivated teams in the past. We want to hear about your advanced negotiation skills and how you’ve handled customer complaints effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Epsom.
We think you need these skills to ace Sales Manager in Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Manager role. Highlight your management experience and any relevant skills that match the job description, like customer satisfaction and financial knowledge. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your experience aligns with our goals. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just responsibilities. Use numbers and examples to demonstrate how you've driven sales or improved customer satisfaction. We’re all about results!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s quick and easy, plus you’ll get to see more about what we do at StudySmarter. Don’t miss out on this opportunity!
How to prepare for a job interview at Sandown Group
✨Know Your Numbers
As a Sales Manager, you'll need to be on top of financials. Brush up on key metrics like profit margins and conversion rates. Be ready to discuss how you've improved these in past roles, as it shows your analytical skills and understanding of the sales process.
✨Showcase Your Leadership Style
You'll be leading a team, so it's crucial to convey your leadership approach. Think about examples where you've motivated your team or resolved conflicts. This will demonstrate your ability to create a positive, customer-focused environment.
✨Understand the Market
Familiarise yourself with current market trends, especially in the automotive sector. Be prepared to discuss how you would adapt strategies based on these trends. This shows that you're proactive and can think strategically about sales operations.
✨Prepare for Customer Scenarios
Customer satisfaction is key in this role. Prepare for questions about handling complaints or difficult customers. Have specific examples ready that highlight your problem-solving skills and commitment to customer service.
