At a Glance
- Tasks: Lead and motivate the sales team while ensuring customer satisfaction and achieving sales targets.
- Company: Join a dynamic automotive company with a focus on growth and teamwork.
- Benefits: Enjoy a company car, pension scheme, employee discounts, and more!
- Other info: Flexible working hours with opportunities for career advancement.
- Why this job: Make an impact in a fast-paced environment and develop your leadership skills.
- Qualifications: Management experience, attention to detail, and a passion for customer service.
The predicted salary is between 40000 - 50000 € per year.
Benefits:
- Company car
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount
An opportunity has arisen to join us as a Sales Manager working at our Epsom site. The main purpose of the position is to assist the General Sales Manager in managing the sales operation. This incorporates all the Company’s products and services and making decisions regarding the sales unit. To achieve optimal utilisation of the market, a high level of customer satisfaction and high yields for the department in accordance with the Company management goals.
Main Duties and Responsibilities:
- Review the financial situation and compile the daily operating controls (DOC)
- Review retained profit and F&I performance
- Take responsibility for lead allocation
- Ensure walk-ins are recorded on showroom log and Dealerweb and review live leads on Dealerweb
- Review volume of leads and offers made
- Work with the General Sales Manager to review conversions of sales people and implement plans where required
- Plan, organise, direct, coach, lead and motivate the Sales Team taking steps to create a professional and customer focused environment
- Lead, develop and maintain an effective relationship with the Transaction Managers to jointly deliver the site unit targets
- Ensure the new vehicle range is presented professionally in line with brand guidelines
- Control preparations costs and standards by working closely with the General Sales Manager
- Ensure all leads are responded to with Sandown SLA
- Ensure that all potential part exchanges are appraised in line with the company procedure, regularly spot checking the quality of appraisal
- Ensure that Part exchange valuations are in line with market trends
- Respond promptly to any customer complaints and ensure timely and correct resolution
- Continually review vehicle debtors to ensure Company policy on vehicle debts is applied
- Ensure all reports are completed in an accurate and timely manner
- Ensure that the TM team completes all Sales Executive 121s, assisting where appropriate
- Ensure sales training needs are met efficiently and are in line with operational requirements
You will require: a high level of attention to detail; a passion for customer satisfaction; FCA accredited; knowledge of finance and related systems; knowledge of insurance products; understanding of car valuations and advanced negotiation skills; experience in a management position.
Hours of work:
The showroom is open from 8.30 - 18.00 Monday to Friday, 09:00 - 17:00 Saturday and 10:00 - 16:00 Sunday. Weekend work on a rota basis will be required; however, a 5-day week will be worked. Total 45 hours per week. A Company car will be provided as part of the remuneration package.
Sales Manager in Epsom employer: Sandown Group
Join our dynamic team as a Sales Manager at our Epsom site, where we prioritise employee growth and satisfaction. With a range of benefits including a company car, pension scheme, and employee discounts, we foster a supportive work culture that encourages professional development and teamwork. Our commitment to customer satisfaction and high performance creates a rewarding environment for those looking to make a meaningful impact in the automotive sales industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager in Epsom
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for a Sales Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their sales strategies and customer service approach. This will help you tailor your responses and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to discuss your management style, how you motivate teams, and your approach to customer satisfaction. We want to hear how you can lead our sales team to success!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Epsom!
We think you need these skills to ace Sales Manager in Epsom
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Manager role. Highlight your experience in managing sales teams and any relevant achievements that showcase your ability to drive customer satisfaction and meet targets.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this position. Share your passion for sales and customer service, and don’t forget to mention how you can contribute to our goals at StudySmarter.
Showcase Your Skills:In your application, emphasise your attention to detail and negotiation skills. We want to see how your previous experiences align with the responsibilities of the Sales Manager role, so be specific!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with the StudySmarter team!
How to prepare for a job interview at Sandown Group
✨Know Your Numbers
As a Sales Manager, you'll need to be on top of financials. Brush up on key metrics like retained profit and F&I performance before the interview. Be ready to discuss how you've used data to drive sales in your previous roles.
✨Showcase Your Leadership Skills
This role involves leading a team, so come prepared with examples of how you've motivated and developed your team in the past. Think about specific situations where you turned around underperforming salespeople or improved team dynamics.
✨Customer Satisfaction is Key
Demonstrate your passion for customer satisfaction by sharing stories of how you've handled complaints or improved customer experiences. Highlight any strategies you've implemented that led to higher customer satisfaction scores.
✨Be Ready to Discuss Market Trends
Understanding car valuations and market trends is crucial. Research current trends in the automotive industry and be prepared to discuss how you would apply this knowledge to enhance sales at their dealership.
