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- Tasks: Lead the dental practice, ensuring smooth operations and excellent patient care.
- Company: Join Sandown Dental Practice, a top-rated private practice on the beautiful Isle of Wight.
- Benefits: Enjoy competitive pay, additional leave, company events, and a pension scheme.
- Why this job: Be part of a friendly team focused on high-quality dentistry and patient satisfaction.
- Qualifications: 3 years management experience preferred, with 2 years in dental management.
- Other info: Full-time role with a negotiable salary; apply by 1st July 2025.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced, professional and friendly Dental Practice Manager to join our practice team. Good remuneration rates and working conditions are on offer and the salary is negotiable depending on experience.
Sandown Dental Practice is a well-established private practice located in the heart of Sandown, Isle of Wight. The practice is well regarded for its high standards and excellent patient care, offering both general and cosmetic dentistry for private patients as well as special interest implants & smile makeovers. We are committed to being an approachable and friendly practice whilst at the same time providing the highest standards of dentistry.
The Practice Manager is responsible for ensuring the smooth, efficient and compliant running of the Practice as a whole. The Practice Manager should manage all operational aspects within a specified Practice to achieve excellent service to patients, quality of service, cost and delivery of performance in line with Company strategy and targets. The Practice Manager should also provide support and direction to enhance performance, skills and knowledge of Practice staff within the Practice that they are responsible for.
PEOPLE- Manage staff according to current Company policies and procedures
- Responsible for recruitment and selection of Practice staff (with support from the Area Manager)
- Induction of Practice staff and dentists
- Staff development & Training (Nurse & Reception)
- Staff performance management (Nurse & Reception)
- Goal Setting and individual performance appraisals
- Managing absence & sickness of staff & dentists (reporting absences and working with Area Manager to reduce absences)
- Communication of Company messages within the Practice
- Managing staff grievances and disciplinary hearings in line with Company procedures
- Health & Safety compliance
- Encouraging effective teamwork and best practice in the Practice
- Ensure Practice cleanliness and clinical compliance
- Actively manage patient complaints
- Manage appointment diary
- Manage telephone answering within set guidelines
- Obtain & review patient feedback via patient survey as per procedure
- Proactively sell consumables in the Practice
- Practice Meeting (as necessary minimum monthly) with all Practice personnel, including dentists
- Action monthly/weekly business reports
- Effectively balance people, operational and activity requirements
- Ensure that enhanced CRB's are applied for within 5 days of start date for the purpose of becoming registered Practice Manager as soon as possible
- Manage appointment book and Practice recall system
- Manage Practice correspondence and administration
- Ensure all equipment is validated, effectively maintained to meet manufacturers and Company guidance and meet HTMO1-05 compliance.
- Manage reactive repairs
- Facilitate ordering of new equipment as necessary
- Action bad debt procedures
- As registered manager, be responsible for processing own complaints in line with CQC regulations
- Advise Area Manager of dentist missed sessions due to sickness
- Stock management
- Effective IT system management
- Effective communication with all key business stakeholders
- Ensure cash handling and banking procedures are always carried out according to Company procedures
- Ensure staff and dentists operate within all Company policy and procedures
- Carry out audits as per Company policy
- Action dentist pay queries without delay
Proposed start date: 21st July 2025
CVs to be emailed to Helen Baldwin
Closing date for application: 1st July 2025 5PM
Job Types: Full-time, Permanent
Benefits: Additional leave, Company events, Company pension, Store discount
Schedule: Monday to Friday
Experience: Management: 3 years (preferred), Dental management: 2 years (preferred)
Location: Sandown PO36 9DQ (preferred)
Work Location: In person
Application deadline: 01/07/2025
Expected start date: 21/07/2025
Practice Manager employer: Sandown Dental Practice
Contact Detail:
Sandown Dental Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Manager
✨Tip Number 1
Familiarise yourself with the specific values and mission of Sandown Dental Practice and Gensmile. Understanding their commitment to high-quality patient care and a friendly environment will help you align your approach during interviews.
✨Tip Number 2
Network with current or former employees of Sandown Dental Practice or similar establishments. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 3
Prepare to discuss your experience in managing dental practices specifically. Highlight any relevant achievements or challenges you've overcome that demonstrate your ability to enhance performance and maintain compliance.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss your approach to staff development, performance management, and fostering effective teamwork.
We think you need these skills to ace Practice Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in dental management and operational roles. Emphasise your leadership skills, staff management experience, and any specific achievements in previous positions that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for dental care and your commitment to high standards of patient service. Mention why you are interested in working at Sandown Dental Practice and how your values align with theirs.
Highlight Relevant Skills: In your application, focus on key skills such as team management, financial oversight, and compliance with health and safety regulations. Provide examples of how you've successfully managed these areas in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a managerial role.
How to prepare for a job interview at Sandown Dental Practice
✨Showcase Your Leadership Skills
As a Practice Manager, you'll be responsible for managing staff and ensuring smooth operations. Be prepared to discuss your previous leadership experiences, how you've motivated teams, and any specific strategies you've implemented to enhance performance.
✨Demonstrate Your Knowledge of Dental Practices
Familiarise yourself with the latest trends in dental management and patient care. Highlight your understanding of compliance standards and how you can contribute to maintaining high-quality service levels at Sandown Dental Practice.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, such as handling patient complaints or managing staff grievances. Think of examples from your past experience where you successfully navigated similar situations.
✨Emphasise Your Commitment to Teamwork
Sandown Dental Practice values effective teamwork. Be ready to discuss how you've fostered collaboration among staff in previous roles and how you plan to encourage a positive team environment in this new position.
