Leisure Club Manager in Sheffield

Overview

We are seeking an exceptional Leisure Club Manager to lead the operation of our busy leisure club situated within Sandman Signature Sheffield Quays Hotel. Serving both an established membership base and hotel guests, the leisure club is an integral part of the hotel's success.

Responsibilities

• Lead the day‑to‑day operation of the leisure club, ensuring exceptional service for both members and hotel guests.
• Develop and implement a clear commercial strategy to grow the current membership base of 1,500 members.
• Increase member retention through excellent customer engagement and consistently high service standards.
• Lead, motivate and develop the leisure team, creating a culture of accountability and continuous improvement.
• Manage departmental budgets, costs and financial performance to achieve agreed targets.
• Work collaboratively with the hotel's commercial and marketing teams to promote spa and leisure facilities.
• Develop local business partnerships, corporate memberships and community initiatives to drive new membership sales.
• Ensure all facilities are maintained to the highest standards of cleanliness, presentation, maintenance and safety.
• Monitor operational and commercial KPIs, identifying opportunities to improve performance.
• Ensure full compliance with health and safety legislation and company policies.

Qualifications

• Previous management experience within a leisure club, health club or hotel leisure environment.
• A proven track record of delivering membership growth and improving commercial performance.
• Excellent leadership skills with the ability to motivate, coach and develop teams.
• Outstanding customer service and relationship‑building abilities.
• Strong financial and commercial awareness, with experience managing budgets and KPIs.
• Excellent organisational and communication skills.
• A proactive, hands‑on approach with a genuine passion for health, wellbeing and hospitality.

Benefits

• Additional holiday with length‑of‑service milestones.
• Flexible schedule.
• Pension.
• Free parking whilst on shift.
• Rewards and recognition.
• Growth opportunities.
• Dedicated training programme.
• Team, friends and family hotel rates.
• Up to 40% food discounts.
• Referral bonus starting at £250.
• Three complimentary nights stays to use in the UK, Ireland or North America.
• Education & skills development reimbursement programme.
• All Northland United Kingdom & Ireland team members are eligible for their brand‑specific perks in North America.