Night Front Desk Auditor & Guest Services Lead

Night Front Desk Auditor & Guest Services Lead

Full-Time 22000 - 28000 Β£ / year (est.) No working from home possible
Sandman Hotel Group

At a Glance

  • Tasks: Perform nightly audits, manage guest registrations, and ensure smooth front desk operations.
  • Company: Join the Sandman Hotel Group, known for its commitment to excellent guest service.
  • Benefits: Flexible hours, competitive pay, and opportunities for career advancement.
  • Other info: Fast-paced environment perfect for those who thrive on challenges.
  • Why this job: Be the face of the hotel at night and create memorable experiences for guests.
  • Qualifications: Strong customer service skills and basic accounting knowledge required.

The predicted salary is between 22000 - 28000 Β£ per year.

Sandman Hotel Group is currently seeking a Night Receptionist to perform a nightly audit, balance ledgers, and prepare operating reports on the front desk during the night shift. You will register guests, manage room assignments, and respond to inquiries while maintaining security and accuracy of daily charges.

The role requires a strong background in customer service, accounting basics, and conflict resolution, with the ability to adapt to a fast-paced, overnight environment.

Night Front Desk Auditor & Guest Services Lead employer: Sandman Hotel Group

Sandman Hotel Group is an exceptional employer that values its staff by offering a competitive pay rate and a flexible schedule, making it ideal for those seeking work-life balance. With 28 days of holiday, a pension plan, and comprehensive training programs, employees are encouraged to grow within the hospitality industry while enjoying a supportive and dynamic work culture in the vibrant city of Sheffield.

Sandman Hotel Group

Contact Details:

Sandman Hotel Group Recruitment Team

We think you need these skills to ace Night Front Desk Auditor & Guest Services Lead

Customer Service
Accounting Basics
Conflict Resolution
Night Audit Procedures
Ledger Balancing
Report Preparation
Room Assignment Management