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- Tasks: Lead and motivate the housekeeping team while ensuring high cleanliness standards.
- Company: Join Sandman Hotel Group, a privately-owned hospitality company with a focus on employee growth.
- Benefits: Enjoy flexible schedules, 28 days holiday, discounts, and a dedicated training programme.
- Why this job: Perfect for those seeking a career in hospitality with a supportive and positive work culture.
- Qualifications: Experience in a supervisory role within hospitality or customer service is essential.
- Other info: Must be legally entitled to work in the UK; applications via email or phone are not accepted.
The predicted salary is between 24000 - 36000 £ per year.
Join our team and enjoy the many benefits of working for Sandman Hotel Group, a privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.
The Housekeeping Supervisor will be responsible for the supervision of a busy housekeeping department, leading by example and setting high standards to ensure the service is operated safely, hygienically and to contractual specifications.
Expectations- Provide leadership, training, support and motivation to the housekeeping team and ensure we maintain high standards of excellence.
- Provide support to the Head Housekeeper and deputising in their absence.
- Effective daily utilisation of the computer system.
- Supporting the Head Housekeeper with Housekeeping compliance and achieving standards via regular communication to the GM where expenditure and support is required.
- Security compliance with HR procedures i.e. work permits & ID etc., key security, guest security and lost property procedures.
- Financial control, supporting the Head Housekeeper with Room Attendant productivity, Supervisory hours and weekly budget control.
- Assisting with the development of a proactive relationship with the Front of house team and ensuring all rooms are cleaned in conjunction with guests check in/departures.
- Management of company procedures i.e. room audits, job of the day, periodical cleaning tasks etc.
- Managing the Housekeeping department and overseeing the team of full and part time housekeepers including management of daily sales sheets and staff time sheets and all aspects of staff planning and welfare.
- Maintaining consistently high standards of cleanliness and ensuring staff are all polite, courteous and look after guests needs.
- Manage the stock control of all cleaning products, chemicals and laundry.
- In the absence of the Head Housekeeper, attending and proactive participation of communication meetings (i.e. morning brief, op's and monthly HOD meetings etc.).
- A welcoming, friendly and outgoing manner and have the ability to develop and motivate your team.
- Worked within a supervisory capacity in the hospitality industry or a similar customer service sector.
- Excellent people management skills and will have an understanding of rotas and schedules.
- A high level of attention to detail and demonstrate high levels of quality.
- A hands-on approach needed - to support the front-line team and potentially clean rooms.
- Flexible working hours, including weekends.
- Self-starter qualities, be ambitious, passionate with excellent leadership qualities.
We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with the Sandman Group UK & Ireland has a positive influence on your life outside of work.
Benefits:- 28 days holiday per annum with enhanced holidays rising with service.
- Flexible schedule.
- Pension.
- Rewards and recognition.
- Growth opportunities.
- Dedicated Training Programme.
- EAP support and counselling.
- Employee & Immediate Family Assistance Programme.
- Supplier and local business discounts.
- Team Discounts AND Friends and Family Hotel Rates.
- Up to 40% off Food discounts.
- Complimentary nights stays to use in the UK, Ireland or North America.
- Refer a friend incentive to influence your earning potential.
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in UK to apply.
Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.
ABSOLUTELY NO PHONE CALLS PLEASE.
Housekeeping Supervisor employer: Sandman Hotel Group
Contact Detail:
Sandman Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the Sandman Hotel Group's values and culture. Understanding what they prioritise in their team members will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of the Sandman Hotel Group. They can provide valuable insights into the company’s work environment and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate teams. As a Housekeeping Supervisor, demonstrating your ability to lead and inspire others will be crucial in the interview.
✨Tip Number 4
Showcase your attention to detail and hands-on experience in housekeeping. Be ready to share specific examples of how you've maintained high standards in previous roles, as this is key for the position.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Housekeeping Supervisor. Familiarise yourself with the expectations outlined in the job description, such as leadership, training, and compliance with company standards.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality or supervisory roles. Emphasise your people management skills, attention to detail, and any hands-on experience you have in housekeeping or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership qualities. Mention specific examples of how you've motivated teams or maintained high standards in previous roles to demonstrate your suitability for the position.
Follow Application Instructions: Ensure you submit your application through the designated channels on our website. Remember, applications sent via email or in person will not be accepted, so double-check that you’re following the correct procedure.
How to prepare for a job interview at Sandman Hotel Group
✨Show Your Leadership Skills
As a Housekeeping Supervisor, demonstrating your leadership abilities is crucial. Be prepared to discuss your experience in managing teams, motivating staff, and maintaining high standards of cleanliness. Share specific examples of how you've successfully led a team in the past.
✨Understand the Importance of Compliance
Familiarise yourself with the compliance aspects mentioned in the job description, such as HR procedures and security protocols. During the interview, highlight your understanding of these areas and how you have ensured compliance in previous roles.
✨Emphasise Attention to Detail
Attention to detail is key in housekeeping. Be ready to provide examples of how you've maintained high standards of quality in your work. Discuss any systems or processes you've implemented to ensure thorough cleaning and organisation.
✨Demonstrate Flexibility and Team Spirit
The role requires flexibility and a hands-on approach. Talk about your willingness to adapt to changing schedules and your experience working collaboratively with other departments, like Front of House, to enhance guest satisfaction.
