Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure guest satisfaction by maintaining cleanliness and responding to inquiries with a smile.
- Company: Join a friendly hotel team in Crawley, dedicated to excellent service.
- Benefits: Enjoy 28 days holiday, flexible schedules, and discounts on food and stays.
- Why this job: Perfect for those who love hospitality and want to make guests feel at home.
- Qualifications: No experience needed; just bring your positive attitude and willingness to learn.
- Other info: Great growth opportunities and a supportive training programme await you!
Responsibilities
- Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner
- Ensure security of guest rooms and privacy of guests
- Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift
- Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk
- Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times
- Maintains an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures
- Reports any unusual or suspicious persons/activities happening in the area of security to the manager
- Reports any maintenance issues including burned out light bulbs
- Puts stationary in folder along with pens and places in desk drawer
- Check under bed, drawers, and closet for left behind articles and or trash
- Cleans sink and fixtures
- Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift
- Restock all terry, soap, glasses, comment cards, coffee and other amenities
- Clean coffee pots when needed, – ensures pots are plugged in
- Arrange furniture following use by guests
- Deliver and retrieve items on loan to guests e.g. iron and ironing boards
Qualifications
- No education or experience required, we will train one on one
- Ability to follow instruction
- Good communication skills are an asset
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Professional appearance and manners
- Weekend availability, Excellent customer relations.
- Must have time-management skills.
- Adaptable to change and be able to handle multiple priorities under pressure.
- Eager and focused to exceed guest expectations.
Benefits
- 28 days holiday per annum
- Additional Holiday with length of service milestones
- Flexible schedule
- Pension
- Free Parking whilst on shift
- Rewards and recognition
- Growth opportunities
- Dedicated Training Programme
- Team, Friends and Family Hotel rates
- Up to 40% of food discounts
- Referral Bonus starting at £250
- X3 complimentary nights stays to use in the UK, Ireland or North America
- Education & Skills Development Reimbursement program
- All Northland United Kingdom & Ireland team members are eligible for their brands specific perks in North America
#J-18808-Ljbffr
Housekeeping Room Attendant- Crawley employer: Sandman Hotel Group
Contact Detail:
Sandman Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Room Attendant- Crawley
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the hotel and its values. This way, you can show how you fit right in with their vibe and what they stand for.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions like how you handle guest complaints or manage your time during busy shifts. The more you practice, the more confident you'll feel!
✨Tip Number 3
Dress to impress! Even if the job is casual, showing up in smart attire can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the hotel professionally.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Housekeeping Room Attendant- Crawley
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant skills and experiences. We love seeing how you can fit into our team, so connect your background to the role!
Keep It Clear and Concise: While we appreciate detail, we also value clarity. Make your points straightforward and easy to read. A well-structured application helps us understand your qualifications quickly.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can review it without any hiccups!
How to prepare for a job interview at Sandman Hotel Group
✨Know Your Responsibilities
Familiarise yourself with the key responsibilities of a Housekeeping Room Attendant. Understand how to respond to guest inquiries and handle lost property, as well as the importance of maintaining security and cleanliness in guest rooms.
✨Showcase Your Communication Skills
During the interview, demonstrate your ability to communicate effectively. Use examples from past experiences where you dealt with guests or colleagues tactfully and professionally, highlighting your customer service skills.
✨Emphasise Adaptability
Be prepared to discuss how you handle multiple priorities under pressure. Share specific instances where you adapted to changes in your work environment or managed unexpected challenges, showcasing your time-management skills.
✨Dress the Part
Make sure to present yourself professionally for the interview. A neat appearance reflects your understanding of the role's expectations and shows that you take the opportunity seriously. First impressions matter!
