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For Companies At a Glance
- Tasks: Keep our hotel sparkling clean and create a welcoming atmosphere for guests.
- Company: Join the Sandman Hotel Group, a friendly and supportive hospitality company.
- Benefits: Enjoy flexible hours, 28 days holiday, and discounts on food and stays.
- Why this job: Kickstart your career in hospitality while making guests feel at home.
- Qualifications: No experience needed; just bring your positive attitude and willingness to learn.
- Other info: Great growth opportunities and a dedicated training programme await you!
The predicted salary is between 18000 - 24000 £ per year.
Overview
Join our team and enjoy the many benefits of working for Sandman Hotel Group, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.
The housekeeper will promote a positive image of the property to guests, and must be pleasant, friendly and able to address problems or special requests. The Housekeeper must understand his/her role as brand ambassador and provide positive brand experiences to all customers.
Job Requirements
- No education required, we will train one on one
- Ability to follow instruction
- Good communication skills are an asset
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Flexibility is key, this role will include working weekends
- Attention to detail
- Professional appearance and manners
- Flexible Hours
Duties
- Clean a set amount of guest bedrooms / public areas according to Sandman Hotels standards
- Maintains an up-to-date knowledge of all chemicals and cleaning products, and the correct handling procedures
- Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner
- Ensures all lost property items is handled in line with company policy.
- Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk
- Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times
- Ensure security of guest rooms and privacy of guests
- Perform Laundry tasks when necessary, including collect, sort, transport laundry at the beginning of each shift.
- Stock linen supply room with clean linens for use for next day.
- Perform Linen Porter duties if required.
- Perform additional tasks as directed by Housekeeping supervisor.
Applicable Skills
- Excellent customer relations.
- Must have time-management skills.
- Adaptable to change and be able to handle multiple priorities under pressure in a fast-paced environment.
- Attention to detail
- Eager and focused to exceed guest expectations.
- Be fit and able to lift.
We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.
Perks
- 28 days holiday per annum Additional Holiday with length of service milestones
- Flexible schedule
- Pension
- Rewards and recognition
- Growth opportunities
- Dedicated Training Programme
- Team, Friends and Family Hotel rates
- Up to 40% of food discounts
- Referral Bonus starting at £250
- X3 complimentary nights stays to use in the UK, Ireland or North America
- Education & Skills Development Reimbursement program
- All Northland United Kingdom & Ireland team members are eligible for their brands specific perksin North America
Summation
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.
You must be legally entitled to work in UK to apply.
Applications will not be accepted via email or in person.
We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.
ABSOLUTELY NO PHONE CALLS PLEASE
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Housekeeper employer: Sandman Hotel Group
Contact Detail:
Sandman Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Get to know the Sandman Hotel Group! Research their values and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the company. It’s all about making a connection!
✨Tip Number 2
Practice your communication skills! As a housekeeper, you'll be interacting with guests and staff regularly. Role-play common scenarios with a friend or family member to boost your confidence and ensure you're ready to handle any situation with grace.
✨Tip Number 3
Dress to impress! Even if the role is hands-on, showing up in smart attire can make a great first impression. It shows you take the opportunity seriously and are ready to represent the Sandman brand positively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and know how to follow instructions—both key traits for a successful housekeeper!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hospitality industry.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job requirements. Mention your attention to detail and customer relations experience, as these are key for a Housekeeper at Sandman Hotel Group.
Keep It Professional: While we love a friendly tone, remember to keep your application professional. Use clear language and check for any spelling or grammar mistakes before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Sandman Hotel Group
✨Know the Company
Before your interview, take some time to research Sandman Hotel Group. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a housekeeper, you'll be interacting with guests regularly. During the interview, highlight your ability to communicate effectively and handle requests or complaints with tact and professionalism. Share examples from past experiences where you've successfully managed guest interactions.
✨Demonstrate Attention to Detail
Attention to detail is crucial in housekeeping. Be prepared to discuss how you ensure cleanliness and organisation in your work. You might even want to mention specific cleaning techniques or products you're familiar with, as this shows you're ready to meet Sandman's high standards.
✨Be Ready for Flexibility
The role requires flexibility, including working weekends. During your interview, express your willingness to adapt to varying schedules and responsibilities. This will demonstrate that you're a team player who can handle the fast-paced environment of the hotel.
