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- Tasks: Lead and inspire a housekeeping team to maintain five-star cleanliness and guest satisfaction.
- Company: Sandman Signature Newcastle Hotel, where luxury meets heartfelt hospitality.
- Benefits: Competitive salary, 28 days holiday, hotel discounts, and training programmes.
- Why this job: Join a dynamic team and create unforgettable experiences in a vibrant hotel environment.
- Qualifications: 5+ years in housekeeping with strong leadership and communication skills.
- Other info: Full-time role with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Sandman Signature Newcastle Hotel - where modern luxury meets heartfelt hospitality. Located in the vibrant heart of Newcastle, our hotel is a stylish destination for guests who value comfort, elegance, and exceptional service. We are passionate about creating unforgettable stays and are now looking for an Executive Head Housekeeper who shares that same passion for excellence and thrives in a demanding, fast-paced environment where no two days are the same.
As our Executive Head Housekeeper, you will be the driving force behind the immaculate presentation of our hotel - from our 170 beautifully designed bedrooms to our inviting public spaces. You will lead, motivate, and inspire a dedicated housekeeping team to deliver flawless standards and unforgettable guest experiences, every single day.
This isn’t a role for the faint-hearted. It’s for a hands-on leader who loves a challenge, can think fast under pressure, and has the stamina to maintain five-star standards day after day. You will balance operational demands, tight deadlines, and high expectations - all while ensuring every guest experiences excellence.
This is a full-time role (40 hours per week, 5 days over 7) including weekends - ideal for a hands-on leader who thrives in a fast-paced, high-end hospitality environment.
Responsibilities:- Lead daily housekeeping operations, ensuring every room and public area shines.
- Inspire, coach, and develop your team to perform at their best.
- Conduct detailed inspections to maintain five-star cleanliness and presentation.
- Manage cleaning inventories, budgets, and supplier relationships.
- Collaborate across departments to ensure seamless guest experiences.
- Implement safety and hygiene standards, creating a safe, happy workplace.
- Monitor guest feedback and drive continuous improvement.
- Prepare and oversee daily and periodic deep-cleaning schedules.
- 5+ years of progressive housekeeping experience in a hotel setting, including supervisory or managerial roles.
- Strong leadership, communication, and organisational skills.
- A genuine eye for detail and passion for perfection.
- Sound knowledge of cleaning techniques, equipment, and safety regulations.
- Confidence using Microsoft Office and hotel property management systems.
- Flexibility to support operations during evenings, weekends, and holidays.
- A positive, can-do attitude that inspires those around you.
- Competitive salary and pension plan.
- 28 days holiday (including bank holidays) + extra days for long service.
- Free parking while on shift.
- Rewards, recognition, and growth opportunities.
- Dedicated training programmes to support your development.
- Team, Friends & Family hotel discounts.
- Up to 40% off food in our restaurants.
- Three complimentary stays per year across our hotels in the UK, Ireland, or North America after 12 months of continued service.
Join a company that’s not just about great service - but about great people. If you take pride in creating pristine spaces and memorable moments, we’d love to hear from you. Apply today - and take the next step in your hospitality career with Sandman Signature.
(Please note: Only applicants legally entitled to work in the UK will be considered. We thank all candidates for their interest, but only shortlisted applicants will be contacted.)
Applications will not be accepted via email or in person. We thank all applicants for their interest in career opportunities with The Sandman Hotel Group; however, only those applicants we wish to interview will receive a reply to their application.
ABSOLUTELY NO PHONE CALLS PLEASE.
Executive Head Housekeeper employer: Sandman Hotel Group
Contact Detail:
Sandman Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Head Housekeeper
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Sandman Signature Newcastle Hotel. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up and shine! If you can, visit the hotel and soak in the atmosphere. This gives you a chance to see how things run and might even lead to an informal chat with the team. Plus, it shows your genuine interest!
✨Tip Number 3
Prepare for the interview by knowing your stuff! Research the hotel’s values and recent news. Be ready to discuss how your experience aligns with their commitment to excellence and guest satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Executive Head Housekeeper
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your passion aligns with our commitment to creating unforgettable guest experiences at Sandman Signature Newcastle Hotel.
Highlight Your Leadership Skills: As an Executive Head Housekeeper, you'll be leading a team, so make sure to showcase your leadership experience. Share specific examples of how you've motivated and inspired your team in previous roles – we love a good success story!
Be Detail-Oriented: Attention to detail is key in this role. In your application, mention your experience with maintaining high cleanliness standards and any relevant inspections you've conducted. We appreciate candidates who understand the importance of a pristine environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Sandman Hotel Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with the Sandman Signature Newcastle Hotel and its values. Understand their commitment to excellence in hospitality and be ready to discuss how your experience aligns with their standards.
✨Showcase Your Leadership Skills
As an Executive Head Housekeeper, you'll need to lead a team effectively. Prepare examples of how you've motivated and inspired your previous teams, especially in high-pressure situations. Highlight your ability to maintain high standards while managing tight deadlines.
✨Demonstrate Attention to Detail
This role requires a genuine eye for detail. Be prepared to discuss specific cleaning techniques and safety regulations you’ve implemented in past roles. You might even want to bring up how you’ve handled guest feedback to improve service quality.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the hotel’s approach to staff development or how they handle peak seasons. This shows your interest in the role and helps you gauge if it’s the right fit for you.