Senior Service Desk Lead Automotive Customer Experience in Leicester

Senior Service Desk Lead Automotive Customer Experience in Leicester

Leicester Full-Time 31500 - 38500 Β£ / year (est.) On-site
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At a Glance

  • Tasks: Lead the service reception and enhance customer satisfaction in a dynamic automotive environment.
  • Company: Join Sandicliffe Mazda Leicester, a leader in automotive customer experience.
  • Benefits: Competitive salary, career growth, and a supportive team atmosphere.
  • Other info: Opportunity to work in a fast-paced environment with excellent development prospects.
  • Why this job: Make a real difference in customer experiences while leading a passionate team.
  • Qualifications: Proven leadership skills and experience in automotive Aftersales required.

The predicted salary is between 31500 - 38500 Β£ per year.

Sandicliffe Mazda Leicester is seeking a Senior Service Advisor to lead the service reception, drive customer satisfaction and maximise workshop performance.

You will oversee daily operations and work with the workshop team to deliver a professional, efficient service from first contact to handover.

The role demands strong leadership, clear communication, and a customer-first mindset, with a track record in automotive Aftersales and experience using dealer management systems.

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Senior Service Desk Lead Automotive Customer Experience in Leicester employer: Sandicliffe Ltd

Join a dynamic and supportive team at our Nottingham workshop, where we prioritise employee growth and development. As a Workshop Controller, you'll benefit from competitive salaries, performance-related bonuses, and ongoing manufacturer training, all within a modern facility that fosters collaboration and innovation. Our commitment to diversity and inclusion ensures that every team member feels valued and empowered to contribute to our success.

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Contact Details:

Sandicliffe Ltd Recruitment Team

We think you need these skills to ace Senior Service Desk Lead Automotive Customer Experience in Leicester

Communication Skills
Problem-Solving Skills
Adaptability
Customer Service
Attention to Detail
Time Management
Team Collaboration