At a Glance
- Tasks: Lead user-centred design projects that improve society and accelerate digital technology adoption.
- Company: Mission-driven organisation focused on innovation and societal impact.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Join a diverse team committed to inclusivity and operational excellence.
- Why this job: Make a real difference by shaping meaningful services that enhance user experiences.
- Qualifications: Experience in UX and service design with strong collaboration skills.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
- UX / Service Designer or UX Designer
- Product Designer but must have experience of Service Design
- Service Designer
- Highly remote - 1 day per week in London or Bristol
Overview:
We're looking for an experienced, personable and passionate UX / Service Designer to join a mission lead / purposeful organisation as they work on a range of very interesting and meaningful projects that will improve society.
You'll be responsible for shaping and delivering complex, user-centred services that accelerate the adoption of advanced digital technologies. Operating at the intersection of technology, innovation, and user experience, you will lead the end-to-end delivery of services, ensuring that user needs, business objectives, and technical opportunities are seamlessly integrated.
You'll support the clients mission to unlock barriers to technology adoption, foster inclusive and sustainable growth, and position the UK as a global leader in digital innovation, while ensuring alignment with the overarching vision and strategy set by the Head of Design.
You will work with minimal support, collaborating closely with subject matter experts, programme directors, and multi-disciplinary teams to define project direction, embed best practices, and deliver high-impact outcomes. Drawing on your expertise in human-centred design and research you will identify and address complex challenges, translating insights into actionable strategies, prototypes, and solutions that deliver measurable value for users, clients, and partners
What were looking for;
- Facilitate and lead collaborative design and research activities-including workshops, stakeholder interviews, co-creation sessions, and prototyping-ensuring the effective translation of insights into actionable service solutions
- Ensure all design artefacts (such as service blueprints, journey maps, and prototypes) are robust, evidence-based, and capable of informing both strategic and tactical decisions.
- Collaborate closely with multidisciplinary teams-including product lifecycle managers, engineers, researchers, and business analysts to ensure the seamless integration of service design within broader projects and organisational objectives
- Lead the continuous improvement of service design processes and practices to maximise efficiency, quality, and value for users and clients, ensuring alignment with the clients standards for operational excellence.
- Champion design-led approaches and the integration of service design principles with operational practices, ensuring that every service touchpoint is both user-centric and operationally robust.
- Oversee the end-to-end management of service design projects, from scoping and planning through to delivery and evaluation, ensuring all outputs meet agreed quality standards and project objectives.
- Define, document, and maintain service design standards, templates, and methodologies, ensuring consistency and excellence across all design outputs.
Please reach out for more information on this amazing opportunity.
Reasonable Adjustments:
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
UX Designer / Service Designer - Innovation, mission-led in London employer: Sanderson
Join a mission-driven organisation that prioritises meaningful work and societal impact, offering a highly remote role with just one day a week in London or Bristol. Our inclusive work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development while championing user-centred design principles. Experience the unique advantage of contributing to projects that not only advance technology adoption but also promote sustainable growth and inclusivity across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land UX Designer / Service Designer - Innovation, mission-led in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Sanderson for a UX Designer / Service Designer - Innovation, mission-led, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Sanderson before they go live!
We think you need these skills to ace UX Designer / Service Designer - Innovation, mission-led in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like UX Designer / Service Designer - Innovation, mission-led at Sanderson, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Sanderson does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Sanderson. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Sanderson.
How to prepare for a job interview at Sanderson
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Sanderson, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Sanderson might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Sanderson!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Sanderson is looking for.
