At a Glance
- Tasks: Lead the implementation of chatbot and AI solutions in a high-profile insurance project.
- Company: Join a dynamic team within a large contact strategy programme.
- Benefits: Competitive daily rate, flexible working, and potential for contract extensions.
- Other info: Collaborate with diverse teams and enhance your stakeholder management skills.
- Why this job: Be at the forefront of innovative technology in the insurance sector.
- Qualifications: Proven project management experience in complex environments, especially in insurance.
This sits within a large contact strategy programme. The initial phase has focused on telephony which is nearing completion. The next phase moves into chatbot and AI capability which is what this PM will be working across, supporting delivery across multiple workstreams.
Working on a rollout of an out of the box chatbot and AI solution into three business lines will require small amounts of configuration and development. This is a high-profile programme with staggered delivery over the next 4 to 5 months. The team is made up of a Programme Manager, junior PM, and BAs in place. The role will involve dealing with offshore technology teams and third-party suppliers, acting as the bridge between the business, tech, and vendors.
What they need:
- Strong Project Manager with experience in complex delivery environments
- Insurance experience - Essential
- Exposure to telephony, contact centre, chatbot, or AI programmes - Essential
- Strong stakeholder management
- Clear planning and communication
- Able to operate at detail level without losing sight of the bigger picture
Project Manager - Insurance - Chatbot Implementation in Surrey employer: Sanderson
As a leading player in the insurance sector, our company offers an exceptional work environment that fosters innovation and collaboration. With a strong focus on employee development, we provide ample opportunities for growth and advancement, particularly in cutting-edge projects like chatbot implementation. Located in Surrey, our team enjoys a supportive culture that values work-life balance and encourages creative problem-solving, making it an ideal place for professionals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Project Manager - Insurance - Chatbot Implementation in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and tech sectors. Let them know you're on the lookout for a Project Manager role, especially in chatbot implementation. You never know who might have the inside scoop on opportunities!
✨Tip Number 2
Prepare for those interviews by brushing up on your stakeholder management skills. Think of examples from your past projects where you successfully navigated complex delivery environments. We want to hear how you’ve been the bridge between business and tech!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly can sometimes give you a leg up in the process. So, what are you waiting for? Get your application in!
We think you need these skills to ace Project Manager - Insurance - Chatbot Implementation in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in project management, especially in insurance and chatbot implementation. We want to see how your skills align with the job description, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a clear understanding of the project’s goals, so let your personality come through.
Showcase Stakeholder Management Skills:Since this role involves dealing with various stakeholders, make sure to highlight your experience in managing relationships. We want to know how you've successfully navigated complex environments and kept everyone on the same page.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Sanderson
✨Know Your Chatbots
Make sure you brush up on your knowledge of chatbots and AI solutions. Be ready to discuss how you've implemented similar technologies in the past, especially in insurance or contact centre environments. This will show that you understand the nuances of the role.
✨Stakeholder Management is Key
Prepare examples of how you've successfully managed stakeholders in previous projects. Think about times when you had to bridge gaps between tech teams and business needs. This will demonstrate your ability to communicate effectively across different groups.
✨Plan for the Details
Since this role requires attention to detail, be prepared to talk about how you approach project planning and execution. Bring examples of project plans you've created and how you ensured all aspects were covered without losing sight of the bigger picture.
✨Show Your Flexibility
Given the nature of this high-profile programme, it's important to convey your adaptability. Share experiences where you've had to pivot quickly due to changing requirements or unexpected challenges, particularly in complex delivery environments.
