At a Glance
- Tasks: Build strategic client relationships and drive renewals in the London insurance market.
- Company: Leading software provider for the London insurance market with a focus on innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Engage with senior stakeholders and enjoy a proactive, consultative role.
- Why this job: Join a thriving tech business and make a real impact on client success.
- Qualifications: Experience in account management and knowledge of the London insurance market.
The predicted salary is between 45000 - 50000 £ per year.
Build Strategic Client Relationships in the London Insurance Market
Our client is a leading provider of software and services to the London insurance market, helping insurers, brokers, MGAs, and Lloyd's market participants streamline operations and improve business performance through innovative technology solutions.
Due to continued growth, they are looking for an ambitious and commercially focused
Account Manager to join their team and play a key role in strengthening client relationships, driving renewals, and delivering long-term customer success.
This is an excellent opportunity for someone who enjoys building trusted partnerships, working with senior stakeholders, and identifying opportunities to grow existing accounts within a thriving technology business.
The Role
As an
Account Manager , you will act as the primary commercial and relationship lead for a portfolio of mid-to-large insurance clients using their enterprise Saa S platform.
Regular face‑to‑face engagement with clients across London will be central to your success in this role.
Key Responsibilities
- Manage a portfolio of 5-8 strategic client accounts.
- Maintain comprehensive account plans, stakeholder maps, and account health metrics.
- Drive timely renewals by preparing renewal proposals and proactively managing churn risks.
- Identify, qualify, and progress upsell and cross‑sell opportunities in partnership with Sales.
- Support commercial negotiations and help secure revenue growth opportunities.
- Lead Quarterly Business Reviews (QBRs), executive briefings, and adoption sessions.
- Demonstrate customer ROI and strengthen relationships with senior stakeholders.
- Act as the internal advocate for your clients, influencing product priorities, implementation activity, and service delivery where appropriate.
- Manage and coordinate escalations, ensuring effective and timely resolution.
- Maintain accurate CRM records, account forecasts, and commercial reporting.
About You
We're looking for a highly organized, relationship‑driven professional who combines strong commercial awareness with a customer‑first mindset.
You will have
Knowledge of the London Insurance Market, including insurers, Lloyd's syndicates, brokers, or MGAs
- Experience in Account Management, Customer Success, or a commercial client‑facing role.
- A proven track record of managing customer renewals and contributing to account growth.
- Experience working within a Saa S, technology, or software environment.
- Strong commercial acumen and the ability to balance client relationships with revenue objectives.
- Excellent communication, presentation, and stakeholder management skills.
- Confidence engaging with senior leaders across business and technology functions.
- A proactive, consultative approach with strong ownership and follow‑through.
- Experience using CRM platforms such as Salesforce or Hub Spot.
- Strong Excel/Google Sheets and Power Point skills.
If you're passionate about building lasting client relationships and driving commercial success within a growing Saa S business, we'd love to hear from you.
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Software Account Manager employer: Sanderson
At Sanderson, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Belfast. Our commitment to employee growth is evident through tailored development programmes and opportunities for advancement, ensuring that our team members thrive in their careers while enjoying competitive rewards and a strong focus on health and safety compliance. Join us to take ownership of impactful projects and be part of a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Software Account Manager
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Sanderson or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Sanderson.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Sanderson.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Sanderson that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Software Account Manager
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Sanderson.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Sanderson and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Sanderson
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Sanderson uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
