Sanderson is seeking an experienced Call Centre Coach to improve customer outcomes, colleague capability and operational performance in a hybrid role. You will work with Team Managers and Advisors to embed best practice in customer engagement and regulatory compliance.
You will observe interactions, provide actionable feedback, and deliver coaching programmes that raise call quality and customer experience across multiple teams.
#J-18808-LjbffrContact Centre Coach: Elevate Quality & Compliance in Peterborough employer: Sanderson
At Sanderson, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Belfast. Our commitment to employee growth is evident through tailored development programmes and opportunities for advancement, ensuring that our team members thrive in their careers while enjoying competitive rewards and a strong focus on health and safety compliance. Join us to take ownership of impactful projects and be part of a supportive environment that values your contributions.
