At a Glance
- Tasks: Deliver excellent service and support to pension members while handling complex queries.
- Company: Leading financial services provider in Bristol with a focus on growth and innovation.
- Benefits: Up to £29,000 salary, annual bonus, 33 days holiday, and professional study support.
- Other info: Flexible hybrid working and opportunities for career advancement.
- Why this job: Join a dynamic team and make a real impact in the pensions sector.
- Qualifications: Experience with DB pension schemes and strong communication skills required.
The predicted salary is between 30000 - 32000 £ per year.
A leading financial services provider in Bristol is looking for experienced customer service and pension administrators to join their pensions team due to an uptake in growth and clientele demand.
Act as the Technical Support to the wider Customer Services team, dealing with queries from administrators and customers. Individuals in this role will provide input to projects and review all procedural changes as well as providing day-to-day support with more complex customer queries, risk events, work orders and to support and coach less experienced colleagues.
If you're an individual with experience and exposure to DB pension schemes, and have knowledge of transfers, pension calculations and wider projects, this could be the newest chapter for you!
The Role:
- Deliver excellent service to members, handling queries and casework.
- Keep pension records and systems accurate and up to date.
- Support team improvements and share ideas to enhance member experience.
- Record processes and help team colleagues.
- Assist with ad hoc projects and other wider projects.
Your Experience:
- DB pension knowledge experience.
- Knowledge of current UK pension legislation.
- Strong, adaptable communication skills.
- Background in customer-focused, professional service.
Benefits:
- Annual Bonus scheme.
- 33 days holiday including bank holidays.
- Generous employer pension contributions.
- Life insurance cover.
- Enhanced family leave policies.
- Professional study support.
- Free on-site parking.
Ready to take the next step in your career? Apply today and become part of our innovative team!
Pension Administrator employer: Sanderson
At Sanderson, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Belfast. Our commitment to employee growth is evident through tailored development programmes and opportunities for advancement, ensuring that our team members thrive in their careers while enjoying competitive rewards and a strong focus on health and safety compliance. Join us to take ownership of impactful projects and be part of a supportive environment that values your contributions.
