At a Glance
- Tasks: Provide on-site IT support and maintenance for clients' hardware devices.
- Company: Leading global provider of ICT services with a focus on innovation.
- Benefits: Competitive salary, car allowance, fuel card, and additional perks.
- Other info: Permanent role with opportunities for growth across the UK.
- Why this job: Join a dynamic team and make a real difference in IT support.
- Qualifications: Valid UK driving licence, problem-solving skills, and IT hardware knowledge.
The predicted salary is between 24600 - 27700 £ per year.
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Glasgow on a permanent basis.
IT Field Services Engineer Full-time permanent role £24,600 - £27,700 depending on experience + Car allowance + Fuel Card + etc. benefits
Role Overview: Working as a Field Services Engineer, your role will include the maintenance and support for field-based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area, where the average travel time per ticket is 30 minutes nationally.
Essential Skills:
- A full valid UK drivers licence and personal Car with Business insurance.
- Able to demonstrate the right to work in the UK.
- Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check.
- Ability to resolve hardware issues and basic software problems.
- Capable of building (o/s and required software) and deploying PCs (desktop and Laptop).
IT Field Service Engineer / IT Technician/ IT Support employer: Sanderson
Intelligent Resource is an exceptional employer, offering a dynamic work environment in Glasgow where IT Field Service Engineers can thrive. With competitive salaries, comprehensive benefits including a car allowance and fuel card, and a strong commitment to employee development, we foster a culture of growth and inclusivity. Join us to be part of a leading global ICT services provider that values your contributions and supports your career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land IT Field Service Engineer / IT Technician/ IT Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for a Field Services Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer or take on freelance gigs that allow you to showcase your skills in hardware support and deployment. This will not only boost your CV but also give you real-world examples to discuss in interviews.
✨Tip Number 3
Prepare for those interviews by brushing up on common technical questions related to IT support and hardware troubleshooting. We recommend practising with a friend or using online resources to simulate the interview experience.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities listed, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace IT Field Service Engineer / IT Technician/ IT Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Field Service Engineer role. Highlight your relevant experience, especially in hardware support and deployment, as well as any customer service skills that show you can handle on-site client interactions.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your skills align with the job. Don’t forget to mention your full UK driving licence and readiness for the BPSS check!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've resolved hardware issues or tackled software problems in the past. We love seeing candidates who can think on their feet and provide solutions under pressure.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Sanderson
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around hardware and basic software issues. Be ready to discuss your experience with building and deploying PCs, as well as any troubleshooting you've done in the past.
✨Show Off Your Customer Service Skills
As a Field Services Engineer, you'll be interacting with clients regularly. Prepare examples of how you've provided excellent support in previous roles. Highlight your ability to communicate clearly and resolve issues efficiently.
✨Familiarise Yourself with the Company
Do a bit of research on the company you're interviewing with. Understand their services and the markets they operate in. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Think about common IT issues you might encounter in the field and how you would resolve them. Practising these scenarios can give you a real edge.
