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- Tasks: Provide on-site IT support for hardware devices and ensure customer satisfaction.
- Company: Join a major global IT company with endless opportunities.
- Benefits: Flexible working hours, access to certification programs, and professional growth.
- Other info: Perfect for those looking to break into the tech industry.
- Why this job: Kickstart your IT career and gain hands-on experience in a dynamic environment.
- Qualifications: Passion for IT and strong customer service skills.
The predicted salary is between 25000 - 35000 £ per year.
Role Overview: This role is an ideal gateway into IT and the wider opportunities within a major global IT company. You will have the opportunity to access the certification program for one of the world's largest computer manufacturers. It would be well suited to those who have a passionate interest in IT but may not have had the opportunity to work in the sector, or those looking for the opportunity to gain further experience. Flexible working hours between 8am and 6pm.
The role consists of flexible working hours between 8am and 6pm. You will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service.
Responsibilities:
- As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers.
- Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices.
- To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines.
IT Support Field Service Engineer in Devon employer: Sanderson
Contact Detail:
Sanderson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Field Service Engineer in Devon
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in IT. They might know of openings or can refer you directly, which gives you a leg up in the application process.
✨Tip Number 2
Get your hands dirty! If you haven't had much experience yet, consider volunteering or doing some freelance work. It’s a great way to build your skills and show potential employers that you're proactive and passionate about IT.
✨Tip Number 3
Prepare for interviews by practising common questions related to IT support. Think about scenarios where you've solved problems or provided excellent customer service. We want you to shine when it comes to showcasing your skills!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace IT Support Field Service Engineer in Devon
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let us see your enthusiasm for IT shine through! Share any personal projects or experiences that highlight your interest in technology, even if you haven't worked in the sector before.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the IT Support Field Service Engineer role. Highlight relevant skills and experiences that align with the job description, especially your customer service abilities and technical knowledge.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see why you're a great fit!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Sanderson
✨Know Your Tech
Brush up on your knowledge of IT hardware, especially laptops, desktops, and printers. Be ready to discuss common issues and solutions you've encountered, even if it's from personal experience or studies. This shows your passion for IT and readiness to tackle real-world problems.
✨Customer Service Matters
Since this role involves direct interaction with clients, prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went the extra mile to help someone out. This will demonstrate your commitment to customer satisfaction.
✨Flexibility is Key
The job offers flexible working hours, so be prepared to discuss your availability and willingness to adapt to different schedules. Highlight any previous experiences where you successfully managed your time or adapted to changing circumstances.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the company’s certification program or the types of clients you’ll be working with. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.