At a Glance
- Tasks: Support and maintain IT hardware for clients across the UK.
- Company: Leading global provider of ICT services with a focus on equality and inclusion.
- Benefits: Competitive salary, car allowance, fuel card, and additional perks.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Join a dynamic team and make a real difference in IT support.
- Qualifications: Valid UK driving licence, problem-solving skills, and basic IT knowledge.
The predicted salary is between 24600 - 27700 £ per year.
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Glasgow on a permanent basis.
Role Overview: Working as a Field Services Engineer, your role will include the maintenance and support for field-based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area, where the average travel time per ticket is 30 minutes nationally.
Essential Skills:
- A full valid UK drivers licence and personal Car with Business insurance.
- Able to demonstrate the right to work in the UK.
- Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check.
- Ability to resolve hardware issues and basic software problems.
- Capable of building (o/s and required software) and deploying PCs (desktop and Laptop).
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please Note: Shortlisted candidates will be contacted via Call/Email.
Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
Locations
IT Field Service Engineer / IT Technician/ IT Support in Devon, Exeter employer: Sanderson
Intelligent Resource is an exceptional employer, offering a supportive and inclusive work culture that values diversity and equality. As a Field Services Engineer based in Glasgow, you will benefit from competitive remuneration, a car allowance, and opportunities for professional growth within a leading global ICT services provider. Join a team that prioritises employee well-being and fosters a collaborative environment, ensuring you have the resources and support needed to thrive in your role.
StudySmarter Expert Advice🤫
We think this is how you could land IT Field Service Engineer / IT Technician/ IT Support in Devon, Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for a Field Services Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer or take on freelance gigs that allow you to showcase your skills in hardware support and software troubleshooting. This will not only boost your CV but also give you real-world examples to discuss in interviews.
✨Tip Number 3
Prepare for those interviews by practising common questions related to IT support roles. Think about scenarios where you've successfully resolved issues or improved processes. We want you to shine when it comes to demonstrating your problem-solving skills!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace IT Field Service Engineer / IT Technician/ IT Support in Devon, Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Field Service Engineer role. Highlight relevant experience, especially in hardware support and software troubleshooting, so we can see how you fit into our team.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're passionate about this role and how your skills align with our needs. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Skills:Don’t forget to mention your full UK driving licence and any experience with deploying PCs. These are essential for the role, and we want to know you’ve got what it takes to hit the ground running.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the recruitment process.
How to prepare for a job interview at Sanderson
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around hardware troubleshooting and software deployment. Be ready to discuss specific examples of how you've resolved issues in the past, as this will show your practical experience.
✨Understand the Company Culture
Research Intelligent Resource and their commitment to equality and diversity. Being able to speak about their values and how you align with them can set you apart from other candidates. It shows that you're not just interested in the job, but also in being part of their community.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like how you'd handle a difficult client or a technical issue on-site. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and customer service approach effectively.
✨Plan Your Journey
Since this role involves travel, make sure you know the location of the interview and plan your route in advance. Arriving on time shows professionalism and respect for the interviewer's time, which is crucial in a field service role.
