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- Tasks: Join our team as a Desktop Engineer, supporting high-profile clients and enhancing user experience.
- Company: Dynamic tech company with a focus on innovation and inclusivity.
- Benefits: Competitive salary, professional growth opportunities, and a supportive work environment.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Make a real impact while developing your skills in a fast-paced, collaborative setting.
- Qualifications: Experience with Microsoft Defender and Windows OS is essential; customer handling skills are a must.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity to join as a NSR Desktop Engineer in our End User Experience (EUE) department, supporting a broad span of high-profile clients in our vast portfolio. Embodying this in the day-to-day, our EUE Workplace Engineers are encouraged to grow and develop in the role's fast-paced environment, thriving as you build on your existing experience and bringing that knowledge to the fore.
Your role:
- Be responsible for the completion of assigned works within allocated timeframes.
- Undertake Project Tasks, supporting both internal and external Project Managers.
- Undertake NSR tasks to agreed timescales.
- Possess exceptional customer handling skills.
Your skills and experience:
- Experience in IDAC (Ivanti Device Application Control) and/or Microsoft Defender point - this is essential for the role.
- In-depth knowledge and good understanding of Microsoft Windows O/S (Windows 10 & Windows 7), including build, configuration and registry settings is required, along with a level of proficiency in Microsoft Office.
- SCCM experience including OS deployment, application deployment, fault finding, monitoring and reporting desired.
- Understanding of Scripting technologies such as PowerShell, VB Scripting, and batch Files is beneficial.
- Knowledge of disk encryption using BitLocker, NTFS permissions and shared folder security is useful.
- An appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools (Skype for Business), along with general etiquette.
- Working Knowledge of IT Service Management (ITSM) software (ServiceNow).
We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
Desktop Engineer - full time onsite Barrow, SC Cleared employer: Sanderson
Contact Detail:
Sanderson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Engineer - full time onsite Barrow, SC Cleared
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to Desktop Engineering. We recommend setting up mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Show off your skills! If you have experience with Avanto, MS Defender, or any relevant tech, consider creating a portfolio or a project showcase. This can really set you apart from other candidates during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Desktop Engineer - full time onsite Barrow, SC Cleared
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Avanto and MS Defender, as these are key for the Desktop Engineer role. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining our EUE team and how your background makes you a great fit. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Technical Skills: Be sure to mention your experience with IDAC, SCCM, and any scripting technologies like PowerShell. We’re keen on candidates who can hit the ground running, so highlight those skills that will help you excel in this fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Sanderson
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Avanto, MS Defender, and the Microsoft Windows operating systems. Be ready to discuss your experience with IDAC and SCCM, as well as any automation tools like PowerShell. The more familiar you are with these technologies, the more confident you'll feel during the interview.
✨Show Off Your Customer Skills
Since exceptional customer handling skills are a must for this role, think of examples from your past experiences where you've successfully managed client interactions. Prepare to share how you resolved issues or improved user experiences, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about common issues you might encounter as a Desktop Engineer and how you would approach them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if the company culture aligns with your values.