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- Tasks: Lead defect management for a major infrastructure transformation project.
- Company: Join a leading public sector institution with a focus on innovation.
- Benefits: Competitive pay, flexible working arrangements, and potential for contract extension.
- Other info: Opportunity to work with cutting-edge technology and develop your career.
- Why this job: Make a significant impact in a high-visibility role within a dynamic environment.
- Qualifications: Experience in defect management and strong networking knowledge required.
The predicted salary is between 50000 - 60000 £ per year.
A leading public sector institution is undertaking a major multi-site infrastructure transformation and is seeking an experienced Defect Manager to take ownership of all programme-wide defect streams. This is a pivotal, high-visibility role supporting the rollout of physical devices and networked hardware across a large estate.
You will be responsible for end-to-end defect management across multiple workstreams within a large infrastructure implementation project. This includes triage, assignment, tracking, reporting, and driving resolution across on-site teams, engineers, suppliers, and service functions.
Experience required:
- Strong understanding of networking fundamentals (VLANs, firewalls, VRFs, segmentation; Juniper experience beneficial)
- Extensive hands-on defect management in physical infrastructure environments (printers, network equipment, building hardware, connected devices, etc.)
- Solid knowledge of networking fundamentals: understanding of VLANs, firewalls, VRFs, segment management, preferably with Juniper switch exposure (operation, not configuration).
- Expert-level Jira skills, including dashboards, reporting, and full audit trail maintenance
- Proven ability to run multi-stream defect management processes.
Defect Manager (Infrastructure/Networking) employer: Sanderson
Contact Detail:
Sanderson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Defect Manager (Infrastructure/Networking)
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who’s already in the role you want. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with defect management tools like Jira, make sure to highlight that in conversations. Maybe even prepare a mini-case study of a past project where you successfully managed defects. It’ll show you mean business!
✨Tip Number 3
Don’t be shy about following up after interviews. A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you a leg up. Plus, it’s super easy to keep track of your applications and see what’s available in the Defect Manager space.
We think you need these skills to ace Defect Manager (Infrastructure/Networking)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Defect Manager role. Highlight your experience with defect management and networking fundamentals, especially if you've worked with physical infrastructure before. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the job description, like your hands-on work with network equipment or your expertise in Jira. Let us know why you’re excited about this opportunity!
Showcase Your Problem-Solving Skills: As a Defect Manager, you'll need to demonstrate your ability to triage and resolve issues effectively. In your application, share examples of how you've tackled challenges in previous roles, particularly in multi-stream environments. We love seeing how you think on your feet!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly. Plus, it shows us you're keen on joining the StudySmarter team!
How to prepare for a job interview at Sanderson
✨Know Your Networking Fundamentals
Make sure you brush up on your knowledge of VLANs, firewalls, and VRFs. Being able to discuss these topics confidently will show that you understand the core aspects of the role and can handle the technical challenges that come with defect management.
✨Showcase Your Defect Management Experience
Prepare specific examples from your past roles where you successfully managed defects in physical infrastructure environments. Highlight your hands-on experience with printers, network equipment, and connected devices to demonstrate your capability in this area.
✨Master Jira Like a Pro
Since expert-level Jira skills are crucial for this position, be ready to discuss how you've used Jira in previous projects. Bring examples of dashboards you've created, reports you've generated, and how you've maintained an audit trail to keep track of defects.
✨Communicate Clearly and Effectively
In a high-visibility role like this, clear communication is key. Practice articulating your thoughts on defect triage, assignment, and resolution processes. Be prepared to explain how you would coordinate with on-site teams, engineers, and suppliers to drive resolutions efficiently.