Sanderson, in partnership with NS&I, seeks a Customer Experience Specialist to deliver a first-class service in a high-volume contact centre. You will handle 150+ calls daily, resolve queries at first contact, and actively engage in training and coaching to continuously improve the customer experience.
The role emphasises compliance with regulatory requirements and working collaboratively with teams to support change initiatives and maintain NS&I's trusted position.
#J-18808-Ljbffr
Customer Experience Specialist: First-Contact Excellence employer: Sanderson
Join a forward-thinking team as a DevOps Engineer, where you'll thrive in a fully remote environment that champions innovation and collaboration. With a focus on employee growth, you'll gain invaluable experience working with cutting-edge cloud technologies and automation tools, all while contributing to critical AWS-hosted platforms. Our supportive work culture encourages continuous learning and development, making this an ideal opportunity for those looking to advance their careers in a dynamic setting.
