At a Glance
- Tasks: Lead a team to shape customer data strategies and enhance engagement.
- Company: Join a well-known brand in the South West with a hybrid working model.
- Benefits: Competitive salary, bonus, and flexible working arrangements.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
- Why this job: Make a real impact on customer engagement through data-driven solutions.
- Qualifications: Experience in customer data and team leadership is essential.
The predicted salary is between 70000 - 90000 £ per year.
We're partnering exclusively with a household name in the South West to recruit a Customer Data Lead to help shape how data is used to support customer engagement and internal decision-making. This role sits across data, digital and marketing, with responsibility for leading a team and working closely with a range of stakeholders to deliver data-led solutions.
The Role
- Develop approaches for using customer data to support engagement activity
- Contribute to plans relating to personalisation and communications
- Oversee the management of data used across customer channels
- Identify opportunities where data can support improved customer and business outcomes
- Work with teams across marketing, technology and other areas to build advocacy for a data-led approach, ensuring activity aligns with internal governance, compliance and security requirements
- Lead and support a team focused on data and activation delivery
- Manage and prioritise work based on business needs and available data
- Act as a key contact point between teams using data for engagement
We're Looking For
- Experience working with data to support customer engagement or marketing activity
- Understanding of how customer data is used across digital or communication channels
- Experience leading or supporting teams delivering data-related work
- Ability to work with a range of stakeholders across different functions
- Awareness of data governance, consent and regulatory considerations for customer data and communications
- Experience working in environments involving data platforms or marketing technology
- Ability to manage priorities and balance multiple pieces of work
- Experience in specific tooling and technology is not essential, but the successful candidate will have had deep experience of Cloud Data Analytics Platforms and CRM/ Engagement Platforms.
If this role is of interest, please apply below!
Customer Data Lead employer: Sanderson
Join a renowned household name in the South West as a Customer Data Lead, where you will thrive in a dynamic hybrid working environment that promotes collaboration and innovation. With a strong focus on employee growth, you will have the opportunity to lead a talented team while shaping data strategies that enhance customer engagement and drive business success. Enjoy a competitive salary, bonus, and benefits package, all within a supportive culture that values your contributions and encourages professional development.
