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- Tasks: Lead and grow strategic relationships in the public sector while ensuring high delivery standards.
- Company: Join a collaborative team focused on impactful public sector projects.
- Benefits: Enjoy a competitive salary, benefits package, and a hybrid working model.
- Other info: Work in a professional culture with opportunities for career advancement.
- Why this job: Make a difference by managing high-profile public sector accounts and driving growth.
- Qualifications: Proven experience in account management with strong public sector client background.
The predicted salary is between 60000 - 80000 £ per year.
We’re looking for an experienced Account Director to lead and grow strategic relationships across the public sector. This role is responsible for overall account performance, client satisfaction, and identifying opportunities to expand services while ensuring consistently high delivery standards.
You’ll act as a senior, trusted partner to public sector clients, working closely with internal delivery and leadership teams to ensure services meet contractual, commercial, and regulatory expectations.
- Own and lead senior client relationships across public sector accounts
- Drive account growth through extensions, renewals, and new service opportunities
- Ensure contractual, commercial, and service-level obligations are met
- Oversee account governance, reporting, and performance reviews
- Lead and support account managers and wider account teams where applicable
Proven experience in an Account Director / Senior Account Manager role
Strong background working with public sector clients (e.g. central government, local authorities, NHS, or arms-length bodies)
Excellent stakeholder management skills, including at senior level
Experience supporting or leading bid and tender processes
Opportunity to work on high-profile public sector accounts
Collaborative, professional working culture
Competitive salary and benefits package
Director, Customer Account Manager in City of London employer: Sanderson
Contact Detail:
Sanderson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Customer Account Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector and let them know you're on the lookout for opportunities. Attend industry events or webinars to meet potential employers and showcase your expertise.
✨Tip Number 2
Prepare for interviews by researching the company and its public sector clients. Understand their challenges and think about how you can help them grow. This will show that you're not just interested in the role, but genuinely invested in their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the needs of the role. Highlight your successes in managing accounts and driving growth, especially in the public sector, to make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting roles waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Director, Customer Account Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Director. Highlight your experience with public sector clients and any relevant achievements that showcase your ability to drive account growth and manage senior relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed accounts and driven performance in the public sector.
Showcase Your Stakeholder Management Skills: We want to see how you’ve effectively managed stakeholders at all levels. Include examples that demonstrate your ability to build trust and maintain strong relationships, especially in complex environments like the public sector.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to join our collaborative team.
How to prepare for a job interview at Sanderson
✨Know Your Public Sector Inside Out
Make sure you brush up on the latest trends and challenges in the public sector. Understand the specific needs of central government, local authorities, and the NHS. This knowledge will help you demonstrate your expertise and show that you're the right fit for the role.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully managed senior client relationships in the past. Highlight your ability to drive account growth through renewals and new service opportunities. This will illustrate your capability to be a trusted partner to clients.
✨Be Ready to Discuss Governance and Performance
Familiarise yourself with account governance, reporting, and performance reviews. Be prepared to discuss how you've ensured contractual and service-level obligations are met in previous roles. This shows you understand the importance of accountability in the public sector.
✨Demonstrate Your Collaborative Spirit
Since this role involves working closely with internal teams, be ready to talk about your experience in leading and supporting account managers. Share examples of how you've fostered a collaborative working culture to achieve common goals.