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- Tasks: Ensure effective change management and process improvement for client projects.
- Company: Diligenta is a top Life and Pensions Administration Service provider focused on positive change.
- Benefits: Enjoy 31 days off, bonuses, personal development, and wellness programmes.
- Why this job: Join a supportive culture that values growth and impactful work.
- Qualifications: Strong communication skills and experience in complex change environments required.
- Other info: Occasional travel may be needed; flexible support for diverse needs.
The predicted salary is between 42000 - 84000 £ per year.
Job Description
- 31 days including Bank Holidays
- Eligibility for an annual discretionary bonus scheme
- Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
- Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
- Cycle to Work Scheme & Interest free Season Ticket loans
- A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
- A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave
- A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
- Apply to find out about our other benefits
What you’ll be doing:
- Provide assurance of Transformation & Change operational controls, e.g. for account Change portfolios or Transformation programmes, to ensure alignment with standard process frameworks and operational controls
- Develop account-level client and Diligenta stakeholder relationships
- Attend internal and client Change Governance
- Analyse causes of incidents and risk events to understand systemic failings in the process frameworks, work collaboratively with teams to enhance controls so that similar failings are prevented in future, ensuring good customer outcomes
- Provide key learning reports for internal and joint governance
- Evaluate lessons learned with respect to wider impact and feed these into the Enterprise Lessons Learned process
- Complete Top-Down risk reporting
- Provide input to Transformation risk assessments prior to Go-Live (Enterprise Risk-led)
- Provide training and support on process frameworks to all impacted roles
- Assess controls effectiveness (working closely with Change L1 risk)
- Provide assurance of Transformation project approach
- Ensure that Consumer Duty rules are understood and embedded in standard process
- Preparation of reports for internal and client Change Governance
- Control and maintain Transformation & Change process and control frameworks, incorporating best practice and lessons learned
- Define and maintain Assurance & Governance processes and controls that support the Transformation & Change process and control frameworks, such as Enterprise Lessons Learned and Transformation Risk Management Framework
- Build and maintain effective senior partnership relationships within Transformation & Change pan-account and at enterprise level to support effective delivery of the Change portfolios
- Management of direct reports including performance management, career development, recruitment succession planning, mentoring, communication and other related activities
What we’re looking for:
- Very good written and verbal communication skills
- Excellent quality and delivery focus
- Good influencing, negotiation and communication skills to manage effective stakeholder relationships up to senior management level
- Excellent time management as you’ll be working with various process teams along with being trusted to complete individual work
- Previous experience in complex Change environment with significant previous experience in performing a similar role
- Excellent knowledge of Project or Programme Management industry best practice and methodology
- Having a keen eye for detail, able to identify the root cause and provide a analytical solution
If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know. Ready to take the next step in your career? Apply today and become part of our innovative team!
Change Assurance Senior Project Office Analyst employer: Sanderson
Contact Detail:
Sanderson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Assurance Senior Project Office Analyst
✨Tip Number 1
Familiarise yourself with Diligenta's values and culture. Understanding their commitment to positive change and a supportive workplace will help you align your responses during interviews, showcasing how you fit into their ethos.
✨Tip Number 2
Network with current or former employees of Diligenta on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company’s operations and expectations for the role.
✨Tip Number 3
Brush up on your knowledge of Project and Programme Management best practices. Being able to discuss specific methodologies and how they apply to Transformation & Change will demonstrate your expertise and readiness for the role.
✨Tip Number 4
Prepare examples of past experiences where you've successfully managed stakeholder relationships and implemented process improvements. This will help you illustrate your capabilities in line with the job requirements during interviews.
We think you need these skills to ace Change Assurance Senior Project Office Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Change Assurance and Project Management. Use keywords from the job description to demonstrate that you meet the specific requirements of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Diligenta's values and how your skills align with their mission. Mention specific examples of your previous work that relate to the responsibilities outlined in the job description.
Highlight Communication Skills: Since excellent communication skills are crucial for this role, provide examples in your application that demonstrate your ability to influence and negotiate effectively with stakeholders at all levels.
Showcase Problem-Solving Abilities: Include instances where you've successfully identified root causes of issues and implemented solutions in a complex Change environment. This will illustrate your analytical skills and attention to detail, which are key for this position.
How to prepare for a job interview at Sanderson
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Change Assurance Senior Project Office Analyst. Familiarise yourself with the key tasks mentioned in the job description, such as providing assurance of operational controls and developing stakeholder relationships.
✨Showcase Your Communication Skills
Since excellent written and verbal communication skills are crucial for this role, prepare to demonstrate your ability to communicate effectively. Think of examples where you've successfully influenced stakeholders or managed relationships at a senior level.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially in complex change environments. Be ready to discuss past experiences where you identified root causes of issues and implemented solutions, showcasing your analytical skills.
✨Highlight Your Knowledge of Best Practices
Familiarise yourself with project and programme management best practices. Be prepared to discuss how you have applied these methodologies in previous roles, particularly in relation to transformation and change processes.
