🌟 Insurance Business Process Analyst Specialist | London / Hybrid | Permanent 🌟
Ready to make real impact in how the insurance business operates? We’re looking for a Process Review Specialist to help shape the future of operational excellence and digital transformation within a leading global London Market insurer.
You’ll be at the heart of redefining workflow — designing smarter, more efficient processes that support next-generation technology rollouts, including AI-driven solutions. If you’re passionate about continuous improvement, business transformation, and helping people embrace change, this is your next move.
What You’ll Do:
🚀 Lead and support process improvement initiatives across the Insurance business functions
🔍 Map and streamline workflows to reduce inefficiencies and enhance customer and employee experiences
🤝 Partner with Insurance operational leaders to define and track SLAs, KPIs, and performance outcomes
💡 Champion a culture of continuous improvement and innovation
⚙️ Work closely with digital teams to align processes with new tech and system implementations
What You’ll Bring:
✅ Proven experience in process improvement , BPR, Business analysis , or change management
✅ Strong analytical skills and experience with tools such as Visio , Excel , or Power BI
✅ Knowledge of Lean , Six Sigma , or similar methodologies
✅ Excellent communication and stakeholder management skills
✅ Insurance or London Market experience a MUST
Why You’ll Love It Here:
✨ Competitive salary + annual bonus scheme
✨ 10% employer pension contribution
✨ Private medical insurance, life assurance, income protection
✨ Hybrid working (2–3 days in the office)
✨ Access to wellbeing programs, discounts, and professional development support
✨ A genuinely flexible, inclusive environment where you can grow and thrive
If you’re ready to drive transformation and shape the future of how a business works — I'd love to hear from you!
