Sanderson is seeking an Enterprise Contact Centre Manager to lead the consolidation of multiple contact centre operations into a single enterprise-wide function. You will manage up to 200 staff through managers and team leaders, driving improvements in customer satisfaction and operational efficiency.
The role requires strong leadership, experience with contact centre technology, and a proven ability to translate strategy into delivery across digital channels and self-service solutions.
#J-18808-Ljbffr
Enterprise Contact Centre Leader: Transform & Unite CX in Bradford employer: Sanderson
Join a forward-thinking team as a DevOps Engineer, where you'll thrive in a fully remote environment that champions innovation and collaboration. With a focus on employee growth, you'll gain invaluable experience working with cutting-edge cloud technologies and automation tools, all while contributing to critical AWS-hosted platforms. Our supportive work culture encourages continuous learning and development, making this an ideal opportunity for those looking to advance their careers in a dynamic setting.