At a Glance
- Tasks: Lead a team of analysts to drive data-led decision making and improve customer engagement.
- Company: Join a well-known retail business with a focus on innovation and analytics.
- Benefits: Competitive daily rate, hybrid work model, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on strategic business initiatives.
- Why this job: Make a real impact by turning customer data into meaningful business outcomes.
- Qualifications: Experience in managing analytics teams and strong analytical skills required.
Analytics Manager - Customer CRM Insights London (2 days onsite per month) | Primarily Remote £550-£600 per day (Umbrella) We're supporting a well-known retail business as they look to appoint an Analytics Manager to lead a high-performing customer analytics team and help drive data-led decision making across the organisation.
This role offers the opportunity to manage a team of analysts while partnering with marketing, CRM, e Commerce and commercial stakeholders to turn customer data into meaningful business outcomes.
What You'll Be Doing Lead and mentor a team of 4 analysts, supporting their development and delivery.
Drive the evolution of customer and CRM analytics capabilities across the business.
Provide insight and recommendations to improve customer engagement, retention and commercial performance.
Deliver deep-dive analysis and forecasting to support strategic business initiatives.
Work closely with stakeholders across Marketing, CRM, Digital and Commercial functions to solve business challenges through data.
Manage and prioritise an analytics roadmap, ensuring high-value projects are delivered effectively.
Develop reporting frameworks, analytical models and self-serve insight solutions.
What We're Looking For Previous experience managing or leading analytics teams.
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