At a Glance
- Tasks: Assist in processing transactions and providing administrative support in a dynamic team environment.
- Company: Join a diverse and inclusive team at SSCL, part of Aviva.
- Benefits: Earn £13.45 per hour with hybrid working options and on-the-job training.
- Other info: Enjoy a flexible work schedule with opportunities for personal growth.
- Why this job: Gain valuable experience while contributing to meaningful projects in a supportive setting.
- Qualifications: Attention to detail and strong communication skills are essential.
The predicted salary is between 27800 - 27800 € per year.
Temp role Type - Process Assistant
Indicative Salary - £13.45 per hour
Proposed Start Date - Subject to clearance.
SC Level Clearance End Date/Duration - 9 months - No Extension
Office Location - Aviva Moorside, Monks Cross Drive, York, North Yorkshire YO32 9LB GBR
Training - Yes, there will be on the job training, but this will be completed within normal working hours.
Client Name - SSCL - MOJ
Shift Timings - 37.5 hours per week generally 9-5 with 30 mins for lunch
Shift Pattern - Role will be hybrid fixed with Monday, Tuesday & Wednesday working from home. Thursday and Friday in the office
Role Overview - To assist in the provision of transaction processing services to one or a number of clients. To be responsible for defined core administrative, operational and/or technical activities within a section or department. You will provide a range of straightforward, routine services often as part of a team engaged in similar activities. This may involve responding to routine queries, issues or circumstances, and referring any unusual or non-routine situations to others.
Key Responsibilities
- Process work in line with agreed procedures, business rules or scripts - Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions.
- Learn the procedures and understand parameters of producing a quality output.
- Process work to the defined level of quality.
- Resolve queries, escalate as necessary (i.e. a team leader/manager/other group), and log if appropriate.
- To schedule and prioritise allocated work on a daily basis.
- Distribute information and when required, work to the other team members or groups.
- Identify and suggest areas of improvement.
- Maintain and update information held on a database or manually.
- Support line management on any additional admin when required.
- Liaise with internal/external clients.
- Print/post data/reports/invoices daily.
- Maintain records for audit purposes.
- Ensure deadlines are met.
Essential Skills
- Attention to detail
- Able to work in a team or other structured environment.
- Articulate and able to maintain good relationships with colleagues and clients.
- Delivers a high quality customer service in a professional manner, creating trust and confidence;
- Excellent communicator;
- Effective team player, who constantly displays commitment and flexibility;
- Assimilates and applies policies and procedures consistently;
- Accurate and timely delivery of tasks;
- Effective problem solver;
- Excellent organisational skills;
- Attention to detail in record keeping.
Desirable Skills
- Able to follow process
- Numerate.
- Ability to navigate around and understand use of relevant systems
Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
Process Assistant Admin in Yorkshire employer: Sanderson Recruitment
At Aviva Moorside in York, we pride ourselves on being an excellent employer that values diversity and inclusivity. Our supportive work culture fosters collaboration and personal growth, offering comprehensive training and development opportunities to help you thrive in your role as a Process Assistant Admin. With a hybrid working model and a commitment to employee well-being, we ensure a balanced work-life environment while delivering high-quality services to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Process Assistant Admin in Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Process Assistant Admin role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for admin roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses. It’ll help you shine when discussing your experience!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and find the right fit for you!
We think you need these skills to ace Process Assistant Admin in Yorkshire
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight the skills and experiences that match the Process Assistant role. We want to see how you fit into our team, so don’t be shy about showcasing your attention to detail and organisational skills!
Show Off Your Communication Skills:As a Process Assistant, you'll need to communicate effectively with colleagues and clients. Use your application to demonstrate your ability to articulate ideas clearly and maintain good relationships. A well-written application can really set you apart!
Highlight Teamwork Experience:This role involves working closely with others, so make sure to mention any previous teamwork experiences. We love seeing candidates who can collaborate and contribute positively to a team environment, so share those stories!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the info you need about the role and our company. Plus, we’re here to support you throughout the process!
How to prepare for a job interview at Sanderson Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and essential skills required for the Process Assistant Admin role. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Attention to Detail
Since attention to detail is crucial for this position, prepare examples from your past experiences where you demonstrated this skill. Whether it’s through accurate record-keeping or resolving queries, be ready to discuss how you ensure quality in your work.
✨Prepare for Teamwork Questions
As an effective team player is a must-have trait for this role, think of instances where you successfully collaborated with others. Be prepared to share how you contribute to a team environment and maintain good relationships with colleagues and clients.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
