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- Tasks: Lead user research to shape accessible public sector services that truly make a difference.
- Company: Join a leading consultancy driving digital transformation in the UK public sector.
- Benefits: Salary up to £55k, flexible hybrid working, and access to training and certifications.
- Why this job: Make an impact on high-profile projects while championing inclusive design.
- Qualifications: Experience with GDS standards and strong communication skills are essential.
- Other info: Diverse and inclusive workplace with a focus on wellbeing and career growth.
The predicted salary is between 42000 - 66000 £ per year.
Location: UK (Hybrid working)
Salary: Up to £55,000 with excellent benefits
Clearance: Active SC clearance required or eligibility to obtain
We're working with a leading consultancy that's driving digital transformation across the UK public sector. They're looking for an experienced User Researcher to join their team and help shape user-centred, accessible services that make a real impact. This is a fantastic opportunity for someone who thrives in agile, multidisciplinary environments, has strong experience with GDS standards, and is passionate about inclusive design.
What You'll Be Doing:
- Leading and conducting qualitative and quantitative research (interviews, usability studies, surveys).
- Championing inclusive design and accessibility throughout the project lifecycle.
- Collaborating with Product Managers, Designers, Developers, and other researchers.
- Communicating research findings to influence design decisions.
- Embedding user research best practices across teams.
What We're Looking For:
- Proven experience with Government Digital Service (GDS) standards and design principles.
- Hands-on experience leading user research across multiple phases of a product/service lifecycle.
- Strong stakeholder management and communication skills.
- Public sector experience is highly desirable.
- Active SC clearance or eligibility to obtain.
Nice to Have:
- Familiarity with accessibility guidelines and assistive technologies.
- Degree in Psychology, Sociology, Anthropology, HCI, or related field.
- Accessibility certifications (CPACC, WAS, CPWA) or working towards.
Why You'll Love This Role:
- Work on high-profile public sector transformations.
- Access to training and certifications in digital, cloud, and agile methodologies.
- Flexible hybrid working and a strong focus on wellbeing and inclusion.
- Salary up to £55k plus benefits.
Interested? Apply today or get in touch for a confidential chat.
Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
User Researcher employer: Sanderson Recruitment
Contact Detail:
Sanderson Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your user research projects, especially those that align with GDS standards. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common user researcher questions. Think about how you can demonstrate your experience with qualitative and quantitative research methods, and be ready to discuss your approach to inclusive design.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always here to help you navigate the process and answer any questions you might have.
We think you need these skills to ace User Researcher
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with GDS standards and user research. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant projects!
Showcase Your Passion for Inclusive Design: Since this role is all about championing inclusive design, share examples of how you've implemented accessibility in your past work. We love seeing candidates who are genuinely passionate about making services accessible for everyone.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make your achievements stand out. We appreciate clarity, and it helps us quickly see why you’d be a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen and ready to join our team!
How to prepare for a job interview at Sanderson Recruitment
✨Know Your GDS Standards
Make sure you brush up on Government Digital Service (GDS) standards before your interview. Be ready to discuss how you've applied these principles in your past projects, as this will show your understanding of user-centred design and accessibility.
✨Showcase Your Research Skills
Prepare to talk about specific user research methods you've used, like interviews or usability studies. Bring examples of how your research influenced design decisions, as this demonstrates your ability to communicate findings effectively.
✨Emphasise Collaboration
Highlight your experience working with cross-functional teams. Discuss how you've collaborated with Product Managers, Designers, and Developers to embed user research best practices, as teamwork is key in agile environments.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in real-world situations. Think about challenges you've faced in previous roles and how you overcame them, especially in the public sector context.
