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- Tasks: Support the transition of IT services into live operations and ensure quality technical design.
- Company: Leading finance company with a focus on service delivery and innovation.
- Benefits: Hybrid working, inclusive culture, and opportunities for professional growth.
- Other info: Join a diverse team committed to respect and equality.
- Why this job: Be the bridge between change and stable operations in a dynamic tech environment.
- Qualifications: Experience in service delivery and strong analytical skills.
The predicted salary is between 40000 - 50000 £ per year.
Our client, a leading finance company, is looking for a contractor with service delivery/service transition experience. The team you will join (Service Transition team) is responsible for ensuring that new or changed IT services are designed, tested and implemented into a live operational environment safely and effectively, minimising business-as-usual services. You will act as the link bridge between change and stable operations.
The successful candidate will support the Tech Service Transition Senior Manager in the transition of services into BAU within the Technology Operations team through the onboarding process. Engaging with the stakeholders and heads of departments to ensure a quality end-to-end technical design and non-functional support and operations requirements can integrate or work with existing processes or applications.
General responsibilities:
- Analysis of changes to business systems to ensure that all operational support requirements as well as IT policies are met.
- Capture any changes to determine any impact to existing systems, processes and support models.
- Supporting the facilitation of design and estimation meetings and co-ordination of Technology Operations estimates, maintaining data for future review and feed into projects.
Please note, engagement is via umbrella company only; all tax and NI will be deducted at source. Hybrid working - 2 days per week on site.
Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
Tech Onboarding Analyst, Service Transition/Service Delivery in Swindon employer: Sanderson Recruitment
Contact Detail:
Sanderson Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Onboarding Analyst, Service Transition/Service Delivery in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and tech sectors. A friendly chat can lead to insider info about job openings or even referrals that could give you a leg up.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially their approach to service delivery and transition. Tailor your answers to show how your experience aligns with their needs.
✨Tip Number 3
Showcase your skills! Use platforms like LinkedIn to highlight your service transition experience. Share relevant projects or insights that demonstrate your expertise in onboarding and operational support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Tech Onboarding Analyst, Service Transition/Service Delivery in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Tech Onboarding Analyst role. Highlight your service delivery and transition experience, and don’t forget to mention any relevant projects you've worked on that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention how your skills can help bridge the gap between change and stable operations, just like we do at StudySmarter.
Showcase Your Stakeholder Engagement Skills: Since engaging with stakeholders is key in this role, make sure to include examples of how you've successfully collaborated with different teams or departments in your application. We love seeing teamwork in action!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Sanderson Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on the technical aspects of service delivery and transition. Understand the tools and processes used in the industry, as well as any specific technologies mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Engage with Stakeholders
Since the role involves liaising with various stakeholders, think about how you can demonstrate your communication skills. Prepare examples of past experiences where you've successfully engaged with different teams or departments to ensure smooth transitions. This will highlight your ability to bridge gaps between change and stable operations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges in service transition and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Show Your Adaptability
With hybrid working in play, it's essential to showcase your adaptability. Be ready to discuss how you've successfully managed remote work and collaboration in the past. Highlighting your flexibility will reassure the interviewers that you can thrive in a dynamic environment.