At a Glance
- Tasks: Lead the implementation of chatbot and AI solutions in a dynamic insurance environment.
- Company: Join a forward-thinking insurance company focused on innovative technology.
- Benefits: Competitive daily rate, flexible working, and opportunities for professional growth.
- Other info: Collaborative team atmosphere with diverse perspectives and a commitment to inclusivity.
- Why this job: Be at the forefront of tech transformation in insurance and make a real impact.
- Qualifications: Proven project management experience in complex environments, especially in insurance and tech.
Surrey - Twice a month (As and when required)
6 months initially with likely extensions
£600 - £650 per day inside IR35 (Umbrella engagement only)
Overview
This sits within a large contact strategy programme. Initial phase has focused on telephony which is nearing completion. Next phase moves into chatbot and AI capability which is what this PM will be working across. Supporting delivery across multiple workstreams.
Working on a rollout of an out of the box chatbot, and AI solution into three business lines - Will require small amounts of configuration and development. This is a high-profile programme with staggered delivery over the next 4 to 5 months. Team made up of a Programme Manager, junior PM, and BAs in place. Will be dealing with offshore technology teams and third party suppliers - Will need to act as the bridge between the business, tech and vendors.
What they need
- Strong Project Manager with experience in complex delivery environments
- Insurance experience - Essential
- Exposure to telephony, contact centre, chatbot, or AI programmes - Essential
- Strong stakeholder management
- Clear planning and communication
- Able to operate at detail level without losing oversight
- Able to hit the ground running
Key challenges
- Busy business stakeholders with limited capacity
- Need for clear communication and structured planning
- Testing and business engagement need tightening - need clarity on what the ask is from the business
- High pace with multiple dependencies
Please apply if you have the required experience and the role is of interest.
Reasonable Adjustments:
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
Project Manager - Insurance - Chatbot Implementation in Surrey employer: Sanderson Recruitment
As a leading player in the insurance sector, we pride ourselves on fostering a dynamic and inclusive work culture that values collaboration and innovation. Our Project Managers benefit from competitive daily rates, opportunities for professional growth, and the chance to work on high-profile projects that leverage cutting-edge technology like chatbots and AI. Located in Surrey, our team enjoys a supportive environment where clear communication and structured planning are paramount, ensuring that every employee can thrive and contribute meaningfully to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Project Manager - Insurance - Chatbot Implementation in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and tech sectors. A friendly chat can lead to insider info about job openings or even referrals that could give you the edge.
✨Tip Number 2
Prepare for those interviews by brushing up on your project management skills, especially around chatbot and AI implementations. We want you to showcase your experience with clear examples that highlight your stakeholder management and planning prowess.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you note to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals who can hit the ground running in high-paced environments like this one.
We think you need these skills to ace Project Manager - Insurance - Chatbot Implementation in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in project management, especially in insurance and chatbot implementation. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with telephony and AI programmes, and how you can bridge the gap between business and tech.
Showcase Your Stakeholder Management Skills:Since this role involves dealing with busy stakeholders, make sure to highlight your communication and planning skills. We need someone who can keep everyone on the same page, so give us examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Sanderson Recruitment
✨Know Your Chatbot Stuff
Make sure you brush up on your knowledge of chatbots and AI solutions. Be ready to discuss how you've implemented similar technologies in the past, especially in insurance or contact centre environments. This will show that you can hit the ground running.
✨Stakeholder Management is Key
Prepare examples of how you've successfully managed stakeholders in previous projects. Given the busy nature of business stakeholders, demonstrating your ability to communicate clearly and keep everyone on the same page will be crucial.
✨Plan for the Details
While it's important to maintain an overview, don't forget the details! Be prepared to discuss how you balance high-level planning with the nitty-gritty of project execution. This will highlight your organisational skills and attention to detail.
✨Show Your Adaptability
With multiple dependencies and a fast-paced environment, adaptability is essential. Share examples of how you've navigated changing requirements or tight deadlines in past projects. This will demonstrate your ability to thrive under pressure.
