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- Tasks: Lead service delivery and manage teams in a fast-paced environment.
- Company: Dynamic SME focused on customer-centric service management.
- Benefits: Competitive salary, flexible working arrangements, and professional growth opportunities.
- Why this job: Make a real impact by enhancing service delivery and team performance.
- Qualifications: ITIL V3/V4 accredited with experience in managing service management teams.
- Other info: Join a vibrant team and thrive in a collaborative atmosphere.
The predicted salary is between 43200 - 72000 £ per year.
ITIL Accredited. Umbrella Engagement. 3 days on site at Client Head Office. Ensure all your application information is up to date and in order before applying for this opportunity. Must hold ITIL V3 / V4 Accreditations and be Customer Centric / Focused.
The successful candidate will need to have managed Service Management Teams - eg Problem, Change, Configuration, Supplier Management, Service Desks within a Fast Paced SME Organisation.
Head of Service Delivery in South Harting employer: Sanderson Recruitment
Contact Detail:
Sanderson Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Service Delivery in South Harting
✨Tip Number 1
Before you even think about applying, make sure your LinkedIn profile is polished and reflects your ITIL accreditations. We want to see your customer-centric approach shining through!
✨Tip Number 2
Networking is key! Reach out to connections in the industry or join relevant groups. We can help you find opportunities that might not be advertised yet.
✨Tip Number 3
When you get that interview, prepare to showcase your experience managing Service Management Teams. We suggest using the STAR method to highlight your achievements effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace Head of Service Delivery in South Harting
Some tips for your application 🫡
Keep It Relevant: Make sure your CV and cover letter highlight your experience in service delivery and management. We want to see how your skills align with the role, so tailor your application to showcase your ITIL accreditations and customer-centric approach.
Showcase Your Leadership Skills: Since this role involves managing Service Management Teams, don’t forget to include examples of your leadership experience. We love to see how you've successfully led teams in fast-paced environments, so share those stories!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences that make you a great fit for the Head of Service Delivery role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your information and ensures everything is in order. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Sanderson Recruitment
✨Know Your ITIL Inside Out
Make sure you’re well-versed in ITIL V3 and V4 principles. Brush up on key concepts and be ready to discuss how you've applied them in previous roles, especially in managing service delivery teams.
✨Showcase Your Customer-Centric Approach
Prepare examples that highlight your customer-focused mindset. Think about times when you went above and beyond for clients or improved service delivery based on customer feedback.
✨Demonstrate Leadership Experience
Be ready to talk about your experience managing service management teams. Share specific challenges you faced and how you led your team to overcome them, particularly in a fast-paced environment.
✨Research the Company Culture
Before the interview, take some time to understand the company’s values and culture. This will help you tailor your responses and show that you’re a great fit for their team.
