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For Companies At a Glance
- Tasks: Lead service design for complex digital services and enhance user journeys.
- Company: Join a high-profile government programme focused on digital transformation.
- Benefits: Competitive pay, fully remote work, and potential contract extension.
- Other info: Diverse and inclusive workplace with support for all applicants.
- Why this job: Make a real impact on user-centred services in a fast-paced environment.
- Qualifications: Experience in service design within government and strong GDS knowledge.
We are currently looking for an experienced Senior Service Designer to join a high-profile government programme delivering digital transformation at scale. This is an exciting opportunity to work on complex, user-centred services within a fast-paced environment, applying GDS (Government Digital Service) standards and principles.
Key Responsibilities
- Lead end-to-end service design across complex digital services
- Map and improve user journeys, ensuring services meet user needs
- Work collaboratively with multidisciplinary teams including product, research, and delivery
- Apply GDS standards, playbooks, and service assessments
- Facilitate workshops and stakeholder engagement sessions
- Produce service blueprints, artefacts, and design documentation
Essential Skills & Experience
- Proven experience as a Service Designer within government or public sector
- Strong knowledge of GDS principles and service standards
- Experience working on large-scale digital transformation programmes
- Excellent stakeholder management and communication skills
- Ability to work autonomously in a fully remote environment
Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
Senior Service Designer (GDS) employer: Sanderson Recruitment
Contact Detail:
Sanderson Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Designer (GDS)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with GDS projects. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best service design projects, especially those that align with GDS standards. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on GDS principles and thinking about how you've applied them in past roles. Be ready to discuss specific examples of your work and how you’ve improved user journeys.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Service Designer (GDS)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with GDS principles and service design. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant projects!
Showcase Your Collaboration Skills: Since this role involves working with multidisciplinary teams, it’s crucial to demonstrate your ability to collaborate effectively. Share examples of how you’ve worked with product, research, and delivery teams in the past.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and achievements, making it easy for us to see why you’re a great fit for the Senior Service Designer role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sanderson Recruitment
✨Know Your GDS Inside Out
Make sure you brush up on GDS principles and standards before the interview. Familiarise yourself with their playbooks and service assessments, as you'll likely be asked how you've applied these in your previous roles.
✨Showcase Your User-Centred Approach
Prepare to discuss specific examples of how you've mapped and improved user journeys. Highlight any complex digital services you've worked on, and be ready to explain how your designs met user needs effectively.
✨Collaborate Like a Pro
Since this role involves working with multidisciplinary teams, think of examples where you've successfully collaborated with product, research, and delivery teams. Be prepared to share how you facilitated workshops or stakeholder engagement sessions.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently, especially when discussing your design documentation and service blueprints. Remember, it's all about making your ideas accessible to everyone!