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For Companies At a Glance
- Tasks: Assess customer applications and medical information to ensure fair decisions.
- Company: Leading organisation with a focus on Life and Pensions Administration.
- Benefits: 33 days holiday, annual bonus, career development, and wellbeing support.
- Why this job: Join a supportive team and make a real impact on customer outcomes.
- Qualifications: Previous medical underwriting experience and strong communication skills.
- Other info: Diverse and inclusive workplace with opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading organisation is seeking an experienced Underwriter to strengthen its Life and Pensions Administration team. This role is pivotal in assessing customer applications across multiple product types, ensuring fair, accurate decisions and delivering excellent customer outcomes. You will act as a trusted expert in medical underwriting, combining strong communication skills with compliance and accuracy to support both customers and colleagues.
Key Responsibilities
- Assess customer applications and medical information within approved authority limits
- Communicate clearly with customers and third parties, including vulnerable customers, both verbally and in writing
- Make outbound calls to gather medical details and interpret them alongside policy terms and conditions
- Work efficiently to support service levels and performance metrics
- Manage Conduct Risk and Consumer Duty requirements to ensure positive customer outcomes
- Support audits, post-issue accuracy checks, and licensing processes
- Share knowledge and expertise to support less experienced team members, fostering a collaborative and high-performing environment
Skills & Experience
- Previous medical underwriting experience preferred
- Strong telephone skills, including questioning techniques and managing customer expectations
- Ability to interpret complex medical information and apply sound judgment
- Knowledge of relevant legislation, FCA principles, and Consumer Duty requirements
- Competence in underwriting systems, databases, and Microsoft Office applications
- Proactive problem-solving skills with adaptability to changing circumstances
- Self-motivation with a drive for continuous learning and professional development
Benefits
- 33 days holiday including Bank Holidays
- Annual discretionary bonus scheme eligibility
- Personal and career development opportunities with scope for progression
- Access to discounted shopping platforms, saving money on everyday goods and services
- Cycle to Work Scheme and interest-free season ticket loans
- Comprehensive wellbeing programme, including Employee Assistance support
- Policies supporting key life moments such as Carer’s Leave, Foster Leave, and Retirement Leave
- Contributory pension scheme with matched contributions up to 6%, plus Group Life Assurance and Income Protection
Ideal Candidate
A proactive professional with a passion for customer service and accuracy. You will thrive on interpreting complex information, be confident engaging with customers and colleagues, and have the drive to deliver fair outcomes. This role offers significant scope for growth, with opportunities to expand responsibilities and develop your career within a supportive environment.
Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
Locations
Underwriter in Scotland, Stirling employer: Sanderson Recruitment
Contact Detail:
Sanderson Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Underwriter in Scotland, Stirling
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that Underwriter role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to medical underwriting. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it aligns with the job description.
✨Tip Number 3
Showcase your skills! When you get the chance to speak with potential employers, highlight your strong telephone skills and ability to interpret complex medical information. We want them to see you as the proactive professional they need!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who thrive on delivering excellent customer outcomes, just like you!
We think you need these skills to ace Underwriter in Scotland, Stirling
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Underwriter role. Highlight your medical underwriting experience and how it aligns with the key responsibilities mentioned in the job description. We want to see how you can bring your unique skills to our team!
Showcase Your Communication Skills: Since this role involves a lot of communication, both written and verbal, be sure to demonstrate your strong telephone skills and ability to manage customer expectations in your application. We love seeing examples of how you've effectively communicated complex information in the past.
Highlight Your Problem-Solving Abilities: We’re looking for someone who can adapt to changing circumstances and tackle challenges head-on. In your application, share specific instances where you've used your proactive problem-solving skills to achieve positive outcomes. This will show us you're the right fit for our dynamic environment!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing culture.
How to prepare for a job interview at Sanderson Recruitment
✨Know Your Underwriting Stuff
Make sure you brush up on your medical underwriting knowledge before the interview. Understand the key principles, relevant legislation, and FCA guidelines. This will not only help you answer questions confidently but also show that you're serious about the role.
✨Practice Your Communication Skills
Since this role involves a lot of customer interaction, practice how you communicate complex medical information clearly and empathetically. Role-play with a friend or family member to get comfortable with managing expectations and addressing concerns.
✨Show Off Your Problem-Solving Skills
Be prepared to discuss specific examples where you've had to solve problems or make tough decisions in your previous roles. Highlight your proactive approach and adaptability to changing circumstances, as these are key traits for an underwriter.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for professional development, or how they support less experienced team members. This shows your interest in the role and helps you gauge if it’s the right fit for you.