At a Glance
- Tasks: Assist in processing transactions and providing administrative support in a dynamic team environment.
- Company: Join SSCL, a leader in resourcing solutions with a commitment to diversity and inclusion.
- Benefits: Earn £13.45 per hour, enjoy hybrid working, and receive on-the-job training.
- Other info: Great opportunity for career growth in a vibrant and inclusive culture.
- Why this job: Make a real impact while developing your skills in a supportive and flexible workplace.
- Qualifications: Attention to detail, teamwork, and excellent communication skills are essential.
The predicted salary is between 27800 - 27800 € per year.
Temp role Type - Process Assistant
Indicative Salary - £13.45 per hour
Proposed Start Date - Subject to clearance (SC Level Clearance)
End Date/Duration - 9 months (No Extension)
Office Location - Aviva Moorside, Monks Cross Drive, York, North Yorkshire YO32 9LB GBR
Training - Yes, there will be on the job training, completed within normal working hours.
Client Name - SSCL - MOJ
Shift Timings - 37.5 hours per week, generally 9-5 with 30 mins for lunch
Shift Pattern - Hybrid fixed with Monday, Tuesday & Wednesday working from home; Thursday and Friday in the office.
Role Overview:
To assist in the provision of transaction processing services to one or a number of clients. To be responsible for defined core administrative, operational and/or technical activities within a section or department. You will provide a range of straightforward, routine services often as part of a team engaged in similar activities. This may involve responding to routine queries, issues or circumstances, and referring any unusual or non-routine situations to others.
Key Responsibilities:
- Process work in line with agreed procedures, business rules or scripts.
- Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions.
- Learn the procedures and understand parameters of producing a quality output.
- Process work to the defined level of quality.
- Resolve queries, escalate as necessary (i.e. a team leader/manager/other group), and log if appropriate.
- Schedule and prioritise allocated work on a daily basis.
- Distribute information and when required, work to the other team members or groups.
- Identify and suggest areas of improvement.
- Maintain and update information held on a database or manually.
- Support line management on any additional admin when required.
- Liaise with internal/external clients.
- Print/post data/reports/invoices daily.
- Maintain records for audit purposes.
- Ensure deadlines are met.
Essential Skills:
- Attention to detail
- Able to work in a team or other structured environment.
- Articulate and able to maintain good relationships with colleagues and clients.
- Delivers a high quality customer service in a professional manner, creating trust and confidence.
- Excellent communicator.
- Effective team player, who constantly displays commitment and flexibility.
- Assimilates and applies policies and procedures consistently.
- Accurate and timely delivery of tasks.
- Effective problem solver.
- Excellent organisational skills.
- Attention to detail in record keeping.
Desirable Skills:
- Able to follow process
- Numerate.
- Ability to navigate around and understand use of relevant systems.
Reasonable Adjustments:
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
Process Assistant Admin employer: Sanderson Recruitment
At Aviva Moorside in York, we pride ourselves on being an excellent employer that values diversity and inclusivity. Our supportive work culture fosters collaboration and personal growth, offering comprehensive training and a hybrid working model that promotes work-life balance. With a commitment to delivering high-quality services, we empower our employees to contribute meaningfully while enjoying the benefits of a flexible schedule and a vibrant team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Process Assistant Admin
✨Tip Number 1
Get to know the company! Research SSCL and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Process Assistant Admin, you'll need to articulate clearly with colleagues and clients. Try mock interviews with friends or use online resources to boost your confidence.
✨Tip Number 3
Be ready to showcase your problem-solving skills. Think of examples from your past experiences where you resolved issues effectively. This will demonstrate your ability to handle queries and challenges in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining us at StudySmarter. Don’t miss out!
We think you need these skills to ace Process Assistant Admin
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight the skills and experiences that match the Process Assistant role. We want to see how you fit into our team, so don’t be shy about showcasing your attention to detail and organisational skills!
Show Off Your Communication Skills:As a Process Assistant, you'll need to communicate effectively with colleagues and clients. Use your application to demonstrate your ability to articulate ideas clearly and maintain good relationships. A well-written application can really set you apart!
Highlight Teamwork Experience:We love team players! Make sure to mention any previous experience working in a team environment. Share examples of how you've collaborated with others to achieve common goals, as this is key for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sanderson Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description for the Process Assistant Admin role. Familiarise yourself with the key responsibilities and essential skills required. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Attention to Detail
Since attention to detail is crucial for this role, prepare examples from your past experiences where you demonstrated this skill. Whether it’s through accurate record-keeping or resolving queries effectively, having specific instances ready will impress the interviewers.
✨Practice Effective Communication
As an excellent communicator, you’ll need to articulate your thoughts clearly. Practice answering common interview questions out loud, focusing on clarity and professionalism. This will help you build confidence and ensure you maintain good relationships with colleagues and clients during the interview.
✨Be Ready to Discuss Teamwork
This role involves working in a team environment, so be prepared to discuss your experiences as a team player. Think of examples where you collaborated with others, contributed to group success, or helped resolve conflicts. Highlighting your flexibility and commitment will resonate well with the interviewers.
