At a Glance
- Tasks: Deliver excellent service to pension members and handle complex queries.
- Company: Leading financial services provider in Bristol with a focus on growth.
- Benefits: Up to £29,000 salary, annual bonus, 33 days holiday, and professional study support.
- Other info: Flexible hybrid working and a commitment to diversity and inclusion.
- Why this job: Join an innovative team and make a real impact in the pensions sector.
- Qualifications: Experience with DB pension schemes and strong communication skills required.
The predicted salary is between 26400 - 26400 £ per year.
A leading financial services provider in Bristol is looking for experienced customer service and pension administrators to join their pensions team due to an uptake in growth and clientele demand.
Act as the Technical Support to the wider Customer Services team, dealing with queries from administrators and customers. Individuals in this role will provide input to projects and review all procedural changes as well as providing day-to-day support with more complex customer queries, risk events, work orders and to support and coach less experienced colleagues.
If you're an individual with experience and exposure to DB pension schemes, and have knowledge of transfers, pension calculations and wider projects, this could be the newest chapter for you!
The Role:
- Deliver excellent service to members, handling queries and casework.
- Keep pension records and systems accurate and up to date.
- Support team improvements and share ideas to enhance member experience.
- Record processes and help team colleagues.
- Assist with ad hoc projects and other wider projects.
Your Experience:
- DB pension knowledge and experience.
- Knowledge of current UK pension legislation.
- Strong, adaptable communication skills.
- Background in customer-focused, professional service.
Benefits:
- Annual Bonus scheme.
- 33 days holiday including bank holidays.
- Generous employer pension contributions.
- Life insurance cover.
- Enhanced family leave policies.
- Professional study support.
- Free on-site parking.
Ready to take the next step in your career? Apply today and become part of our innovative team!
If you're interested in the above and would like to learn and discuss more, reach out to us.
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives.
Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
Pension Administrator employer: Sanderson Recruitment
Join a leading financial services provider in Bristol, where we prioritise employee growth and a supportive work culture. With flexible hybrid working options, generous benefits including an annual bonus scheme, and a commitment to diversity and inclusion, we empower our Pension Administrators to excel in their roles while contributing to meaningful projects that enhance member experiences.
