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- Tasks: Guide clients through software setup and training for maximum value.
- Company: Dynamic consultancy supporting UK Local Authorities with cloud solutions.
- Benefits: Competitive salary, fantastic benefits, and fully remote work.
- Why this job: Make a real impact by helping local authorities adopt modern technology.
- Qualifications: Experience with software applications and strong communication skills.
- Other info: Join a diverse team committed to service excellence and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Fully remote - Occasional travel to customer sites
£45,000 with fantastic benefits
We are looking for an experienced software focussed consultant to join our onboarding consultancy team, supporting UK Local Authorities as they implement modern cloud-based solutions. In this customer-facing role, you will guide clients through system setup, configuration and adoption, ensuring they gain maximum value from their software. You will act as a trusted advisor, combining your Local Authority knowledge with strong consultancy and training skills to deliver a high-quality onboarding experience.
What you'll be doing:
- Supporting customers with system configuration and best-practice setup.
- Working closely with project managers and technical teams to ensure successful implementations.
- Delivering training sessions and workshops to build customer confidence and capability.
- Advising customers on optimal ways to use their systems to meet operational needs.
- Managing multiple onboarding projects while maintaining excellent attention to detail.
- Building strong, long-term customer relationships.
- Sharing knowledge internally to improve delivery quality and consistency.
- Contributing to continuous improvement across onboarding and professional services.
What we're looking for:
- Hands-on experience with software applications or Local Authority systems.
- Strong understanding of council processes (e.g. Public Protection, Regulatory Services, Built Environment).
- Experience in software consultancy, implementation or training.
- Confident communicator with a consultative, problem-solving mindset.
- Ability to manage multiple customers and priorities effectively.
- Professional, reliable and committed to service excellence.
Desirable:
- Experience with data migration.
- Familiarity with formal software implementation methodologies.
Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
Onboarding Consultant (Software Applications Consultant) employer: Sanderson Recruitment
Contact Detail:
Sanderson Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding Consultant (Software Applications Consultant)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Local Authorities. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with software applications and onboarding processes. This will give potential employers a clear picture of what you bring to the table.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to consultancy and training. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Onboarding Consultant (Software Applications Consultant)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with software applications and Local Authority systems. We want to see how your skills align with what we’re looking for, so don’t hold back!
Showcase Your Consultancy Skills: In your application, emphasise your consultancy and training experience. We’re keen on candidates who can communicate effectively and guide clients through the onboarding process, so share examples of how you’ve done this in the past.
Be Detail-Oriented: Since managing multiple onboarding projects is key, make sure your application reflects your attention to detail. Use clear formatting and check for any typos or errors before hitting send – we appreciate professionalism!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we love!
How to prepare for a job interview at Sanderson Recruitment
✨Know Your Software Inside Out
Make sure you’re well-versed in the software applications relevant to the role. Familiarise yourself with the specific cloud-based solutions and Local Authority systems mentioned in the job description. This will not only help you answer technical questions but also demonstrate your genuine interest in the position.
✨Showcase Your Consultancy Skills
Prepare examples from your past experiences where you successfully guided clients through system setups or training sessions. Highlight your problem-solving mindset and how you’ve built strong relationships with customers. This will show that you can be a trusted advisor, which is key for this role.
✨Understand Local Authority Processes
Brush up on the council processes like Public Protection and Regulatory Services. Being able to discuss these topics confidently will set you apart from other candidates and show that you understand the environment you'll be working in.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. This could be about their current onboarding processes or how they measure success in client relationships. Asking thoughtful questions shows your enthusiasm for the role and helps you assess if the company is the right fit for you.
