At a Glance
- Tasks: Design, deliver, and support modern contact centre solutions using Genesys Cloud.
- Company: Join a leading organisation in Cardiff with a focus on innovative contact centre technology.
- Benefits: Excellent day rates and a flexible umbrella engagement model.
- Other info: Initial 6-month contract with potential for extension; remote work once a month.
- Why this job: Opportunity to work on cutting-edge omnichannel solutions with AI capabilities.
- Qualifications: Proven experience with Genesys Cloud Architect flows and API development required.
The predicted salary is between 60000 - 80000 £ per year.
Cardiff - 1x a month 6-month initial contract with scope to extend. Excellent day rates. Umbrella engagement.
I'm currently partnering with a leading organisation seeking a hands-on Genesys Cloud Engineer to design, deliver and support modern contact centre solutions.
Key Skills & Experience:
- Proven track record designing and building Genesys Cloud Architect flows across voice, email and messaging channels
- Experience developing APIs and integrating third-party tools and services
- Strong understanding of REST APIs and web services
- Knowledge of IP telephony, Genesys Cloud Edge devices and SIP trunking
- Ability to diagnose and resolve complex technical issues, including analysing SIP traces
- Basic understanding of Terraform and Genesys CX as Code
- Experience with omnichannel contact centre solutions
- Knowledge of AI and automation capabilities within Genesys Cloud
- Experience integrating Genesys Cloud with third-party systems
- Understanding of cloud infrastructure and security best practices
Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
Locations
Genesys Cloud Engineer in Newport, Wales employer: Sanderson Recruitment
This organisation is based in Cardiff and values diversity and inclusion, welcoming applicants from all backgrounds. They prioritise respect and equality, fostering a community driven by partnership and innovation in contact centre solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Genesys Cloud Engineer in Newport, Wales
✨Get Involved in Open-Source Projects
Diving into open-source projects is a brilliant way to showcase your skills and connect with other developers in the community. Not only will you beef up your GitHub profile but you might also catch the eye of someone at Sanderson Recruitment who values hands-on experience over just theory.
✨Attend Local Tech Meetups
Tech meetups are gold mines for networking and discovering job opportunities, especially in the fast-paced world of software engineering. Check out local listings for events in your area and don’t shy away from introducing yourself. This could lead directly to a temporary position at Sanderson Recruitment!
✨Showcase Your Work Online
With temporary roles, it’s all about standing out in a short space of time. Create a portfolio website where you highlight your projects and skills. Talk about your code, and provide links to your GitHub repositories. This will not only demonstrate your abilities but will also make it easier for recruiters at Sanderson Recruitment to see what you bring to the table.
✨Leverage Temporary Job Boards
Don’t forget to check specialised job boards for temporary software development roles. Websites like We Work Remotely or Remote OK often list short-term gigs that can be a perfect fit. Apply directly through our website as well, making sure your application is sharp—temporary roles can move fast!
We think you need these skills to ace Genesys Cloud Engineer in Newport, Wales
Some tips for your application 🫡
Show Off Your Tech Skills:Make sure your CV highlights your tech stack and any programming languages you’re proficient in. Include specifics about any frameworks or technologies you’ve worked with; they can make you stand out in the sea of applicants. It’s all about showing that you have the chops we need at Sanderson Recruitment!
Portfolio 2.0:Since you’re applying for a temporary gig, it’s super important to showcase a portfolio that highlights your best projects. Include links to GitHub or any personal projects that demonstrate what you can do in a real-world environment. This gives us a taste of your style and your problem-solving approach!
Keep It Brief and Relevant:With a temporary position, we want to see your ability to hit the ground running. Be concise in your CV and cover letter; stick to experiences that directly relate to the role. Highlight any previous temporary roles or freelance gigs that show your adaptability and quick learning!
Tailor Your Cover Letter:Don’t just send a generic cover letter. Personalise it for Genesys Cloud Engineer at Sanderson Recruitment! Mention why this temporary role excites you and how you see yourself contributing in the short run. Show us what you've got and why you're the one for this quick turn-around!
How to prepare for a job interview at Sanderson Recruitment
✨Nail the Technical Skills
For a software engineering role, you'll likely face technical questions or coding tasks during your interview. Brush up on the relevant programming languages and frameworks that Sanderson Recruitment uses, and don’t forget to practice some coding challenges on platforms like LeetCode or HackerRank. Showing your coding prowess can really make you stand out!
✨Prepare for System Design Questions
Even for a temporary role, having a grasp of system design principles can be crucial. Be ready to discuss how you would architect a software solution, including discussing trade-offs, scalability, and performance considerations. Having examples from previous projects can really show off your analytical thinking.
✨Demonstrate Your Adaptability
Since this is a temporary role, you'll want to emphasise your ability to hit the ground running. Highlight experiences where you quickly adapted to new technologies or teams. Let’s make it clear to the interviewers at Sanderson Recruitment that you can learn on the job and deliver results in a short timeframe!
✨Show Off Your Portfolio
Make sure to have a portfolio or GitHub ready showcasing your projects. Having tangible evidence of what you've done—be it personal projects, contributions to open-source, or previous work—can convey how capable you are. Tailor this for what might interest Sanderson Recruitment, so it's relevant and sparks conversation during your interview.
