At a Glance
- Tasks: Manage risk events and incidents, ensuring compliance and driving improvements.
- Company: FCA-regulated business with a focus on governance and customer outcomes.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement.
- Why this job: Make a real impact by improving processes and enhancing customer experiences.
- Qualifications: Experience in Financial Services and strong analytical skills.
The predicted salary is between 58983 - 58983 £ per year.
Risk Events Manager, Edinburgh or Bristol, Hybrid Summary of the role An FCA-regulated business are seeking a dedicated professional to join the company, as a Risk Events Manager.
They are looking for someone who will play a pivotal role in managing business incidents and risk events, ensuring governance frameworks and controls are adhered to while working closely with Operations, IT, Client and the Business' stakeholders.
You will coordinate investigations, track actions through to completion, conduct root cause analysis, produce management information and support customer rectification activities.
The role offers the opportunity to work across multiple business areas, helping to improve customer outcomes, strengthen controls and drive continuous improvement across the organisation.
What you'll be doing Managing business incidents and risk events in line with governance frameworks and agreed controls.
Chairing meetings with internal stakeholders, the company's representatives, IT teams and operational colleagues to drive incident resolution.
Tracking actions, monitoring progress and ensuring timely completion of remediation activities arising from incidents and risk events.
Completing root cause analysis and identifying opportunities to improve processes, controls and customer outcomes.
Producing management information, reports, agendas and updates for senior stakeholders, forums and governance committees.
Acting as a Subject Matter Expert on projects, assessing operational impacts and identifying risks associated with change initiatives.
Supporting customer rectification activities and ensuring customer detriment is identified, understood and addressed appropriately.
Escalating complex issues when required and deputising for the Incident Management Senior Team Leader where appropriate.
Contributing to continuous improvement activity by analysing trends, sharing technical knowledge and helping to strengthen operational controls.
What we're looking for Previous experience within Financial Services, Life
Risk Events Manager, Hybrid in Midlothian employer: Sanderson Recruitment
Join a forward-thinking organisation that values diversity and inclusion, offering a dynamic work culture where your expertise in tax can truly shine. As the Head of Tax, you will not only lead a talented team but also play a pivotal role in shaping the tax strategy across North West Europe, with ample opportunities for professional growth and development. Enjoy a collaborative environment that prioritises employee well-being and fosters meaningful contributions to the business's long-term success.
